Date: Thu, 28 Mar 2024 23:49:40 -0500 (CDT)
Message-ID: <447709233.29085.1711687780226@bmc1-rhel-confprod1.managed.contegix.com>
Subject: Exported From Confluence
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User goals and features
User goals and features
Infrastructure Management and its integrations enable you to:
- Identify that there is a problem (or impending problem) with an applica=
tion or service before a customer reports the issue. This includes services=
offered by a cloud environment.
- Avoid wasteful "war room" situations by accurately and quickly identify=
ing problematic IT components affecting a business or technical service.
- Identify the probable cause of the existing or impending application or=
service disruption.
- Reduce the costs associated with unnecessary component replacement in a=
cloud environment by accurately detecting resource pool decay.
- Ensure physical and cloud virtual service availability by proactively p=
reventing outage storms.
- Prevent event storms and escalate only the most relevant information, e=
nriched with performance analytics and detailed diagnostics, to the appropr=
iate subject matter experts
- Reduce the cost of IT infrastructure monitoring by automating threshold=
setting and maintenance.
- Reduce resources wasted on troubleshooting performance degradations res=
ulting from unauthorized infrastructure changes.
- Always be aware of the business impact of key IT infrastructure compone=
nts on the delivery of the mission and business-critical services, and prio=
ritize efforts accordingly.
- Automatically notify the people that need to be made aware of the situa=
tion.
- Prioritize an incident automatically based on business impact.
- Automatically create an incident enriched with troubleshooting and busi=
ness-relevant information.
- Restore service automatically.
- Measure and report service levels.
By unifying the monitoring and management of physical, virtual, and clou=
d environments in a single Proactive Operations platform, this unique solut=
ion:
- Provides a consolidated view of the performance and impact d=
ata from multiple monitoring solutions and IT silos on the deli=
very of the critical business and technical services.
- Automates the prioritization of events based on predictive service impa=
ct analysis.
- Delivers early warning of impending problems, while eliminating relianc=
e on reactive thresholds.
- Automatically pinpoints proactive root cause across infrastructure, use=
rs, applications, and services; including configuration changes.
- Continuously captures deep-dive application diagnostics for inclusion i=
n proactive root cause analysis.
- Automatically maps, monitors, and tracks relationships and behavior acr=
oss physical, virtual, and cloud environments.
- Automates cross-IT work flows and processes across BMC and third-party =
solutions.
User goals and features in BMC TrueSight Oper=
ations Management
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