System requirements
All technical prerequisites that must be available before a E-Bonding Runbook for BMC Atrium Orchestrator PoC starts. The installation procedure and architecture are covered by the installation guide.
(virtual) server for the BMC Atrium Orchestrator (BAO) [Linux (recommended) or Windows Server)]
- min 4 CPUs, 8 GB RAM, 40 GB HDD
- installled ITSM Suite (7.6.04 or higher)
- Windows Client for Atrium Orchestrator Developer Studio
- Windows Client for Remedy Development Studio
- Windows Client for Remedy Import
- Windows Client for Remedy MidTier
- All clients need access to the corresponding servers (firewall grants)
- The BAO server needs access to the ITSM AR Server (firewall grants)
- Atrium Orchestrator Admin User
- Remedy Admin User
- System-User for BAO Server (e.g. Linux: SSH User)
- Remedy Server Informationen (Hostname, Port)
- FileShare for Attachments. The BAO system user needs read/write permissions to the file share.
- Database-Schema for E-Bonding Runbook-DB (MySQL 5.5 or higher or Oracle 11G or higher)
- Database-User for E-Bonding Runbook-DB
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