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Installing BMC PATROL for Web Services Monitoring places the knowledge module files into the PATROL directory, but it does not place them into the PATROL Console. You must load the files into the PATROL Console so that the BMC PATROL for Web Services Monitoring applications, commands, and parameters appear in the PATROL Console. 

Before you can begin using the BMC PATROL for Web Services Monitoring Knowledge Module (KM), you must first load the KM with a PATROL Console. In this section, follow the instructions that apply to your console. 

Components

Product KM files are grouped together in .kml files according to their functionality, so that you can load many KMs at once. To monitor your web services, load the ISM_WEB_SERVICES.kml file. The KM consists of the following application KM files:

  • INET_Services.km
  • INET_Websvc_Top.km
  • INET_Websvc_Inst.km
  • INET_Websvc_Operation.km

 Loading KMs with the PATROL Console for Windows

  1. From the PATROL Console for Windows menu bar, select File > Load KM. The Load KMs dialog box displays a list of available .kml files. To load all of the BMC PATROL for Web Services Monitoring files that are necessary to monitor every type of supported Web services, take the following actions:
    1. Select ISM_WEB_SERVICES.kml.
    2. Click Open.
      PATROL load the selected KMs on all of the computers listed under PATROL MainMap.
    3. Click OK.

 Loading KMs with the PATROL Console for Unix

  1. From the PATROL Console for Unix menu bar, select File > Load KM. The Load KMs dialog box displays a list of available .kml files. To load all of the BMC PATROL for Web Services Monitoring files that are necessary to monitor every type of supported Web services, take the following actions:
    1. Select ISM_WEB_SERVICES.kml.
    2. Click Open. PATROL loads the selected KMs on all of the computers to which your console is connected.
    3. Click OK.

 Loading KMs with PATROL Central - Windows Edition

PATROL Central - Windows Edition has a Loading KMs wizard that enables you to control which KMs are loaded on which components.

  1. On the Common Tasks tab of the taskpad, click the Load Knowledge Modules icon. PATROL Central - Windows Edition displays the wizard.
  2. Click Next to start the wizard. The wizard lists each computer on which a PATROL Agent has been installed.
  3. Select the check boxes for the computers on which you want to load KMs, and click Next. The wizard displays a list of available .kml files for each computer selected in the previous step. Each .kml file is listed once for each computer. You can display .km files by changing this filter. 
  4. Select the check boxes for the KM and the computer that you want to load.
  5. Click Next and click Finish. PATROL loads the selected KMs on the selected computers.

 Loading KMs with PATROL Central - Web Edition

PATROL Central - Web Edition has a Loading KMs feature that enables you to control which KMs are loaded on which computers.

  1. From the Monitored System page, click the Load/Unload KMs button. The Load KMs page opens, listing each computer on which a PATROL Agent has been installed.
  2. Select the computers on which you want to load KMs, and click Next. The Load KMs page displays a list of available .km and .kml files. If you selected more than one computer, the only .km and .kml files that are listed are the ones that have been installed on all of the selected computers. If a particular .km or .kml file was installed only on one computer, you must select that computer by itself to load the file.
  3.  Select the .km or .kml files that you want to load.
  4. Click Finish. PATROL loads the selected KMs on the selected computers.

    Note

    If you want to load a .km or .kml file that was not listed in step 3, ensure that the KM is installed on the appropriate computer and select only that computer in step 3.

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