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This topic provides information about the enhancements introduced in BMC PATROL for IBM WebSphere Application Server 3.0.10 and instructions to download the KM installation files.

Monitoring IBM Websphere Admin 
Agent system
BMC PATROL for IBM WebSphere Application Server 3.0.10 can now monitor the IBM WebSphere Admin Agent system. A new application class named PMW_ADMINAGENT 
has been introduced to monitor the Admin Agent system. The AdminAgentAvailability parameter of this application class monitors the availability of the Admin Agent 
system. For information about PMW_ADMINAGENT application class and its parameter, see PMW_ADMINAGENT.
Local and remote WebSphere 
servers discovery
BMC PATROL for IBM WebSphere Application Server now discovers all WebSphere servers when monitoring direct local or remote WebSphere node environment.
Migrated the PSL debug locationIn the previous version of BMC PATROL for IBM WebSphere Application Server, each KM had its own PSL debug location at PATROL_HOME/pmw/logs folder
Now in BMC PATROL for IBM WebSphere Application Server 3.0.10, the psl debug files of all KMs are located in same location, PATROL_HOME/log folder. 
Disabling server 
BMC PATROL for IBM WebSphere Application Server provides an option to disable server that you do not want to monitor. If you are installing and configuring 
the KM in BMC ProactiveNet Performance Management environment, you are provided with an option to disable the server that you do not want to monitor. 
For more information about disabling server in the BMC ProactiveNet Performance Management environment, see Configuring a monitor. In the BMC PATROL environment, you can use pconfig variable to disable the server. For more information about disabling server in the BMC PATROL environment, see Disabling server.
Disabling cluster discovery
You can disable the discovery of a cluster so that you can monitor servers outside the cluster.
Support for IPv6
BMC PATROL for IBM WebSphere Application Server now supports IPv6.
Support for version of Websphere 
Application Server
BMC PATROL for IBM WebSphere Application Server now supports version of WebSphere Application Server. 
For more information see, System requirements.

Downloading the installation files

 BMC PATROL for IBM WebSphere Application Serve is packaged with the BMC Performance Manager for Web Application Servers 4.0.00 solution. The solution is available for download from the BMC Electronic Product Distribution (EPD) website at To use the website, you must register and set up a user name and password. 

If you do not have a current license for the product, contact a BMC sales representative by calling 800 793 4262. If you cannot download the product, contact a sales representative and request a physical kit.

Before you begin

Product fixes or patches are often available through the BMC Software website. Patches correct problems that are found after a product is released. BMC recommends that you check the product page for the current version of  BMC PATROL for IBM WebSphere Application Server on the BMC Customer Support web page to determine whether a patch is available before you begin installing the product.

To download files

  1. Create a directory in which to place the downloaded files.


    On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image must not be in a directory deeper than two levels into the directory structure.
  2. Go to
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, accept the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose, and perform one of the following actions:
    • If you are downloading files for a product installation, select the Licensed Products tab.
    • If you are downloading files for a service pack or patch, select the Product Patches tab.
  7. Expand the product to show the available versions.
  8. Expand the version number for the appropriate platform and language.
  9. Select the check boxes next to the files and documents that you want to download.
  10. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for preparing for installation. You must perform these tasks before you launch the installation program. For installation instructions, see Installing in a BMC PATROL environment.

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