Adding time stamps to chat messages
You can optionally display a time stamp on each chat message in the Self Service Portal. Timestamps are visible only when the Show Chat Log check box is selected.
Note
This feature works with http://midTierServerName:portNumber/eschat/arhome.html, but it does not work with http://midTierServerName:portNumber/eschat/ available with 8.1.02 and later.
Chat session with timestamps
To configure time stamps
- Open the Virtual Chat Administration Console.
- Select Self Service Portal > Configuration.
- Select the Application Portal entry and click Modify.
In the Application Properties section, add a time stamp tag with the following format:
<timestamphtml><span style='font-size:x-small;'>([TIMESTAMP])</span></timestamphtml> <timestampformat>HH:mm:ss aaa EEE,MMM dd,yyyy</timestampformat>
- Save the changes.
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