Diagnostics information has been added to different components of BMC Virtual Agent to help with checking for overall health and performance as well as debugging issues that may arise.
These diagnostics primarily focus on the ESChat and CNS servlets. The returned information is real-time and in an XML format, which you can accessed via a URL.
Overview
Content Tools
Apps
Reporter Replacement
com.bmc.atlassian.bmc-util-plugin-2.section.label
Tasks