You can verify that the installation of BMC Virtual Agent was successful by testing each of the four servlets that are deployed during the installation process.
Chat notification servlet
Test the chat notification servlet by opening your browser and specifying the server name, port number, and servlet name.
The servlet returns a response in the browser window.
Chat translation servlet
Test the chat translation servlet by opening your browser and specifying the server name, port number, and servlet name.
The servlet returns a response in the browser window.
Program D
Program D is responsible for returning artificial intelligence responses to the user. You test Program D by opening your browser and specifying the server name, port number, servlet name, and a question.
Example
http://midTierServerName:8080/programd/?qry=who is batman
The servlet returns a response to the question in the browser window.
ESChat
ESChat is the main application servlet. You test it by opening your browser and specifying the server name, port number, and servlet name.
The servlet returns a response to the question in the browser window.
Related topic
Overview
Content Tools
Apps
Reporter Replacement
com.bmc.atlassian.bmc-util-plugin-2.section.label
Tasks