After completing the upgrade, clear, or flush, the cache on all BMC Remedy Mid Tier servers and browser caches. If you do not do this, the new forms are not displayed, and the old forms still appear.
For more information, see About Mid Tier caching in the BMC Remedy AR System online documentation.
Overview
Content Tools
Apps
Reporter Replacement
com.bmc.atlassian.bmc-util-plugin-2.section.label
Tasks