9.13.20.02: Patch for PATROL for UNIX and Linux

The PATROL for UNIX and Linux 9.13.20.02 patch corrects issues reported in earlier versions of PATROL for UNIX and Linux. This topic contains information about fixes in this patch and provides instructions for downloading and installing the patch.

To download the installation files

Select and download the installation files for your platform; see the following table. Use your BMC Support credentials to access the EPD website. You might also be prompted to complete the Export Compliance Form.

Component	EPD link	Installation file name
PATROL for UNIX and Linux (9.13.20.02)	Download link	All Platforms - puk_ALL_9132002.tar
PATROL Installation Utility 10.7.00	Download link	All Platforms - ins_ALL_10700.tar

Installing the patch 

Before you begin

You must install the patch on the following computers:

• Hosts that are running the PATROL Agent
• Hosts that are running the PATROL Console

Before you install the patch, complete the following steps:

1. Stop the PATROL Agent.
2. Back up the PATROL_CACHE directory.
3. Delete all PATROL for UNIX and Linux files from the PATROL_CACHE directory.

4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

To install the BMC PATROL for UNIX and Linux 9.13.20.02 patch

After you have downloaded the installation utility and patch files, perform the following steps to install the patch:

1. Extract the installation utility.

2. Enter tar -xvf ins_ALL_10700.tar. The contents of the files are extracted into the bmc_products subdirectory.

3. Extract the patch file. Enter tar -xvf puk_ALL_9132002.tar. The contents of the files are extracted into the bmc_products subdirectory. 

4. From the bmc_products directory, run the installation utility. Run setup.sh

5. Follow the on-screen instructions until the Select Products and Components to Install page is displayed. 

6. On the Select Products and Components to Install page, select PATROL Knowledge Module for UNIX and Linux - Patch 9.13.20.02.

   Note

   Select the Perform data collector option only if you are installing the patch on a Solaris platform. 

7. Follow the on-screen instructions to complete the installation.

   After you complete the installation steps, you can delete the temporary directory and its contents.