System requirements and compatibility information

Comments

1. 

   Abhay Bhagat

   Is there any plan to make it supported on CentOS or Oracle Linux as all other TrueSight Components are supported on Oracle Linux

   Feb 09, 2019 01:59

   1. 

      Mukta Kirloskar

      Hello,

      Currently we do not have any plans for support on CentOS or Oracle Linux.

      Thanks!

      Feb 12, 2019 01:12
2. 

   Paul Meaders

   Can the Presentation Server and Infrastructure Management be installed on the same server? Is Windows 2012 supported?
   We are running TSSA on RHEL, can the Presentation Server and Infrastructure Management be installed on the TSSA application server?

   Apr 03, 2019 09:09

   1. 

      Mukta Kirloskar

      Hello Paul,

      I will get back to you on this information as soon as I can get it from the R&D team.

      Thanks.

      Apr 05, 2019 03:29

      1. 

         Mukta Kirloskar

         Hello,

         You can install Presentation Server and Infrastructure Management on the same server. For more information, see Installing TrueSight Operations Management components on a single computer. However, BMC does not recommend installing Presentation Server and Infrastructure Management on the TSSA application server.

         Windows 2012 is supported on TrueSight Smart Reporting.

         Thank you.

         Aug 24, 2020 12:32
3. 

   Harish Upadhyay

   Hi Guys,

   We have TSIM and TSPS version 11.0 Would it be required to upgrade them both to the 11.3 in order to install SMART Reporting Modules? or TSIM 11.0 will work, Since we only want to report on Performance and Event data ?

   Hope to hear back soon.

   Jul 15, 2019 05:14

   1. 

      Tadgata Choudhury

      Yes... As per the Truesight documentation, all the truesight components TSPS, TSIM, TSIS should be on the same version. So to installation smart reporting you will have to upgrade TSPS and TSIM

      Sep 08, 2019 05:22
4. 

   Stephane Guedon

   His TSIM 11.3.02 supported ? I can see a TrueSight Smart Reporting 19.01 but seems to be automation focused

   Sep 25, 2019 01:11

   1. 

      Dony Sheppard

      @Stephane Guedon The Treusight Smart reporting for Truesight Operations management is currently at version 11.3.01. No update to Treusight Smart Reporting was released for 11.3.02. The 19.01 version of teh Truesight Smart Reporting is for Truesight Server Automation only. HTH

      Sep 25, 2019 01:23
5. 

   Ahmad Salman

   Please advise if RHEL 7.6 is supported or not?

   Jan 19, 2020 04:55

   1. 

      Mukta Kirloskar

      Hello,

      RHEL 7.6 is not supported.

      Thank you.

      Jun 12, 2020 02:04
6. 

   Ingrid Ussa

   Hi! This document indicates that "TrueSight Presentation Server version 11.3.01 or later" is required, but for Truesight Infrastructure Management the newest version indicated is 11.3.01. Is not supported 11.3.03 TSIM version? In my case, I have TSPS in 11.3.03 and the TSIM the same.

   Thanks.

   May 08, 2020 09:39

   1. 

      Mukta Kirloskar

      Hi Ingrid, 

      TSIM 11.3.03 is supported. Versions later than 11.3.01 are supported.

      Thanks, 

      Mukta

      Jun 11, 2020 09:58
7. 

   Anant Patil

   Does Smart Reporting V11.3 support Microsoft Windows 2012 OR it just support Microsoft Windows 2016 as per doc mentioned

   Jun 02, 2020 01:08

   1. 

      Mukta Kirloskar

      Hello Anant

      It does support Windows 2012 and 2012 R2.

      I will update the document.

      Thank you.

      Jun 12, 2020 01:45
8. 

   Mohnish Rajpal

   Does Smart Reporting V11.3 support Oracle 19c database?

   Aug 11, 2020 03:57

   1. 

      Mukta Kirloskar

      The team is in the process of testing this support. We will update the documentation once we get a go-ahead from the R&D.

      
      

      Aug 24, 2020 12:25

      1. 

         Jawad Alnajjar

         Has there been any update on support for Oracle 19c?

         Oct 18, 2021 03:50
9. 

   Venkata I

   Can you Let me know whether Smart Reporting /Reporting engine works with SQL Server 2017 Enterprise version Edition( Database) ? I can see in the compatibility page till SQL server Enterprise 2016 edition supports the Reporting Engine and Smart Reporting .

   Jan 31, 2021 05:54

   1. 

      Mukta Kirloskar

      Hello. We haven't yet tested this scenario. We will update the support as soon as we test it.

      Thank you.

      Feb 23, 2021 02:08
10. 

    Jawad Alnajjar

    The document specifies: "The PostgreSQL database is the default repository database for TrueSight Smart Reporting." This is false, as verified by TSSR POC. Please remove this line from the documentation as PostgreSQL is NOT supported.

    Oct 18, 2021 03:43

    1. 

       Mukta Kirloskar

       Done.

       Oct 19, 2021 02:34
11. 

    Anuparn Padalia

    Hi, Please confirm Support matrix for Database - Microsoft SQL Server 2017 (EE, SE) & 2019 (EE, SE).

    Nov 15, 2021 07:57