The TrueSight Web Service (TSWS) API enables developers to integrate data from the TrueSight Presentation Server with external applications. This API uses standard HTTP GET and POST methods to retrieve data from the server, and all responses from the server are in JSON format. Although REST API messages are sent and received using HTTP, BMC recommends that you implement REST using HTTPS for increased security. This security is important if the client passes sensitive information, such as authentication credentials over the network. 

With the exception of the login and tenant endpoints, all of the TSWS REST API endpoints require the presence of the TrueSight Infrastructure Management component. 

Prerequisites

  • Installation of the following TrueSight Operations Management components:
    • TrueSight Presentation Server
    • TrueSight Infrastructure Management
  • Installation of a client utility, such as Postmam

API versions

The REST API is versioned separately from the TrueSight Presentation Server. The API version provided with this version of the TrueSight Presentation Server is version 10.0. As necessary, newer versions of the API will be released with future product releases. 

JSON format

JSON is used for both request and response bodies. Each API request must include the following content-type parameter in the request header: 

content-type application/json

Timestamps

All timestamps in response bodies are returned in ISO 8601 format:

YYYY-MM-DDTHH:MM:SS+HH:MM

Endpoints

The following table contains the endpoints in the TSWS REST API. For details about the endpoints, see the <interactive REST API documentation>.

Endpoint

Verb

Endpoint purpose

login

POST

Obtains the authToken required to perform all other operations

configdata

POST

Retrieves configuration data of monitor instances

perfdata

POST

Retrieves performance data of monitor instances

devices

GET

Retrieves a list of monitored devices

instances

GET

Retrieves a list of monitored instances 

monitortypes

GET

Retrieves a list of monitor types 

tenants

GET

Retrieves a list of tenants 

JSON Responses

The response body contains the results of all requests. In addition to the requested content, the response body also contains status content that describes the success or failure of the request. 

  • Successful requests are indicated by returned 2xx HTTP status codes. 
  • Failed requests are indicated by returned 4xx (client error) or 5xx (server error) HTTP status codes. 

The response body also contains an object that contains details of the error, with the following fields:

Field

Meaning

statusCode

The HTTP request status code

statusMsg

A description of the request statusCode

responseMsgStatus of the response
responseContent

Portion of the response that contains the specified content

For unsuccessful requests, this field can also provide some detail or null.

Here is an example request, resulting in the response 400 Bad Request:

curl -i -X GET -H 'Authorization: bearer <your_token>' 'https://appliance/api/v1.0/data/search?query=SEARCH%20Host&offset=-1' HTTP/1.1 400 Bad Request { "code": 400, "message": "'offset' cannot be negative", "transient": false }
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