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When you start or restart the Presentation Server, the configured ports are checked to verify that they are available. In case of conflicts, the Presentation Server start-up process is aborted.

The port availability check is performed when you restart the Presentation Server through any of the following methods:

  • Using the tssh server start command.
  • Using Microsoft Windows services.
  • Restarting the Presentation Server host computer.

Any port conflicts are logged in the log file PortConflicts.log located in the InstalledDirectory\TrueSightPServer\truesightpserver\logs directory.

If you use the tssh server start command to restart the Presentation Server, port conflicts, if any, are displayed on the command-line interface.

The following ports are checked for their availability:

ComponentDefault port number
Tomcat Apache server HTTP connector port80 (Windows)
8080 (Linux)
Tomcat Apache server HTTPS connector port443 (Windows)
8043 (Linux)
Cell gateway1900

During installation, if you specified a custom port for any component, that port is checked instead of the default port.

To manually check for port conflicts

From the InstalledDirectory\TrueSightPServer\truesightpserver\bin directory, run the following command:

tssh server portcheck

Details of the busy and available ports are displayed, similar to the following example:

Checking configured ports availability
Port 80 is busy.
Port 443 is busy.
Port 5432 is busy.
Port 9200 is busy.
Port 9300 is busy.
Port 1900 is busy.

Check C:\Program Files\BMC Software\TrueSightPServer\truesightpserver\logs\PortConflicts.log log file for output.