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When you install TrueSight Presentation Server, the following default user groups and users are created in your Atrium Single Sign-On (SSO) server for the default BmcRealm tenant. Not all default user groups contain default users. 

Default user groupsDefault usersDescription
Administratorsadmin Default administrator user
bppmws_internal 

Internal user that supports:

  • Distributed Service Models
  • Cloud Lifecycle Management integration
  • BMC Service Resolution integration
csm_user

Internal user that supports:

  • Cloud Lifecycle Management integration
  • BMC Change Management integration
  • BMC Service Resolution integration
API Groupapiuser

Internal user that supports TrueSight Capacity Optimization Integration

  • TrueSight Operations Manager 10.1 Extractor in Capacity Optimization 10.5
  • Generic Extractor in Capacity Optimization 10.5
Capacity_AdministrationNone

To grant view and edit access to a view.

All administrative tasks for a view are allowed, such as access, add, modify, delete a view.

User gets access to the Administration > Capacity Views page in the TrueSight console.

Capacity_ViewNoneTo grant view-only access to a view
Central Monitoring AdministratorsNoneNA
Model Administratorsservice_adminDefault service model administration user for the Presentation Server and Infrastructure Management
Monitoring Administratorsevent_adminDefault event administration user for the Presentation Server and Infrastructure Management
OperatorsoperDefault operator user for the Presentation Server and Infrastructure Management
SupervisorsuserDefault supervisor user for the Presentation Server and Infrastructure Management
ViewersNoneNA
WS Full AccessNoneNA
TsSaaSInternalGroupTsSaaSInternal

Internal user that supports:

  • TrueSight Intelligence integration with the TrueSight Presentation Server
  • TrueSight Pulse integration with the TrueSight Presentation Server

The TsSaaSInternalGroup user group and the TsSaaSInternal user are appended by _<TSPS host unique hash>. For example,

TsSaaSInternalGroup_66AB6A9A, where 66AB6A9A is the TrueSight Presentation Server unique host hash value.

After you register an App Visibility portal in the TrueSight console, a new user, App_Visibility_Internal_<tspsHostID>, is automatically added to Atrium Single Sign-On. This is an internal user with a randomly generated password and should not be changed.

Guidelines for users and user groups

You can create users in Atrium SSO in the default BmcRealm tenant by logging in as the amAdmin user. 

Do not include the "@" symbol in user names or tenant names. Because authentication uses the formatuser@tenant, an "@" symbol in the user name or tenant name causes the authentication to fail.

You can create users in Atrium SSO in the default BmcRealm tenant by logging in as the amAdmin user. 

Do not create a user with the same user name as a Atrium Single Sign-On Administrator, like "amAdmin".

  • For information about creating, editing, or deleting users in the Atrium SSO console, see  Managing users  in the Atrium Single Sign-On 9.0 documentation.
  •  To create, edit, or delete user groups in the Atrium SSO console, perform the steps documented at  Managing user groups  in the Atrium Single Sign-On 9.0 documentation.
BMC Atrium SSO resources

To view Atrium SSO requirements for TrueSight Operations Management, see System requirements for Presentation Server .

To access information about installing and configuring Atrium SSO, see the online documentation for Atrium Single Sign-On  version 9.0 .

Related topics

Managing authorization profiles

Managing users and user groups

Managing users and access control

Role-based access

Viewing user details

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