This topic provides information about preparing your environment to install the App Visibility agent for Java.
Before installing the agent, ensure that your environment satisfies the following requirements:
Requirement | Description |
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Install the App Visibility server | Install the App Visibility server components before installing the agent. |
Install Java | On the computer where you are installing the agent for Java, you must have Java already installed. The agent installation script requires the following settings:
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Disable or remove other agents | The JVM platform enables you to run multiple monitoring agents, and the App Visibility agent for Java generally runs as expected with other agents. Yet other agents might significantly alter the runtime environment and such changes, over which BMC has no control, might cause unexpected results or malfunction in the App Visibility agent for Java with your web application. Therefore, BMC strongly recommends that you disable or remove any non-BMC application performance monitoring agent from the application server where you install the App Visibility agent for Java. |
Download files | Download the following agent installation files from the Electronic Product Distribution site:
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Set access and permissions | Ensure that you have the required privileges to run the installation and upgrade scripts, and write access to the upgrade location.
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Verify the JVM heap memory (If the Agent is running in the same JVM memory space as the monitored application) | Verify the memory requirements. The agent for Java requires up to 256 MB of JVM heap memory. If the agent is running in the same JVM memory space as the monitored application, BMC recommends adding 256 MB to the Max heapsize Java options flag -Xmx. Example set JAVA_OPTS=%JAVA_OPTS% -Xmx1024m For full details about both the |
Select an installation method for the App Visibility agent for Java:
App Visibility system requirements