Viewing the health of applications in your network

The Operations Management console provides a single pane of glass. You can view all the applications—those created manually and those that are automatically discovered—in your network, and you can sort by application importance or severity. You can select a single application and drill down to investigate the source of an application issue.

Viewing applications

To view all applications, in the Operations Management console, click Monitoring > Applications. In parentheses next to the Applications page title is the number of monitored applications.

The color of an application indicates the severity of an application. The severity depends on the event associated with any device or monitor instance that is a part of the application. Each event has a severity level associated with it. The severity level in combination with the status indicates the seriousness of the event and the urgency of the need to take action. For example, a high severity level for an event with low importance is no cause for alarm, but a high severity level for an event with high importance indicates an urgent need for action.

Even if the severity status of one device or monitor instance in an application is critical (denoted by the color red), the severity of the entire application becomes red. The following figure is a snapshot of the Applications page based on severity. In this figure, all applications are in green which means that all the applications are in okay status. You can click the name of any application to view the of that application. You can analyze problems of that application, view the application model, view all events related to the application, and view all devices related to the application.

Viewing applications by severity or importance

You can sort and filter applications by severity or importance.

The severity level of an application is determined by the event with highest severity. For applications that are automatically generated, the Major and Warning status do not apply.

The severity is indicated by different colors and icons:

Status	Icon	Description
Critical (red)		At least one monitored metric exceeded the defined Critical threshold.
Major (dark orange)		At least one monitored metric exceeds the defined Major threshold.
Minor (light orange)		At least one monitored metric exceeded the defined Minor threshold.
Warning (yellow-orange)		At least one monitored metric exceeded the defined Warning threshold.
Information (blue)		Information about the application
OK (green)		No monitored metrics exceed the defined thresholds.

Importance is sorted by high, medium, and low. For applications created in Operations Management, you set the importance when you create an application. For applications discovered by App Visibility, the importance is set as medium by default, but you can change it later.

To view applications by severity or importance

In the Operations Management console, click Monitoring > Applications.
On the Applications page, click the action menu icon and select the way you want to view applications: View by Importance and View by Severity.
Selecting the primary sort
Click a filter button to limit the list of applications:
- If you are viewing by importance, click a severity button to view or hide applications of that severity.
- If you are viewing by severity, click an importance button to view or hide applications of that importance.
Importance filter buttons
Below the filter buttons, click the action menu to select a secondary sort for the page: name, severity or importance, and impact duration (that is, how long the application has been in this state).
(Optional) After you set the page views the way you want to see them, select Save as Preferences from the Applications page action menu.
You can also select Set as Landing Page to make this page the first page you see upon logging in.

Viewing business services and cross-launching to the Infrastructure Management operator console

When business services have been defined in BMC TrueSight Infrastructure Management, they are automatically displayed in your list of monitored applications. A business service is designated by the icon.

To cross-launch from the business service to the Infrastructure Management operator console, click the business service name.

For information about how Solution Administrators configure business services to appear in the Applications list, see Configuring business services and other CIs to appear in the Applications page.