Preparing for the App Visibility server installation

The following topics provide information about preparing your environment before installing the App Visibility server:

Preinstallation tasks for the App Visibility server components

• Ensure that your computer or computers meet the system requirements and sizing considerations.

• Ensure that you have the following privileges to perform the installation:

  • (Windows) You are a user who belongs to the Administrator group.
  • (Linux) 
    • You are logged on as a root user.
    • New file umask is set to 022.
      To confirm or change umask settings, refer to the operating system documentation.

• Download the installation files for App Visibility.

• Complete or review the planning worksheets and the installation worksheets for App Visibility components.

• Review known and corrected issues.

To prepare for the App Visibility proxy component

As the system administrator, configure your network to ensure that the App Visibility proxy can collect end-user browser data, and pass it on to the App Visibility collector and portal.

Before you install the App Visibility proxy, configure the following items:

1. Define a host name that resolves to the App Visibility proxy’s IP address, or to a Virtual IP on a load balancing server.
2. Create a certificate in which the Common Name matches the defined host name.
3. Configure the load balancing server to do the following:
   • Negotiate HTTPS using the certificate created in Step 2.
   • Redirect end-user HTTP/HTTPS requests from this host name to the host:port of the App Visibility proxy.

To configure the required Terminal Server options

On a Windows operating system, to run the installation utility through a Terminal Services connection or a remote desktop session, configure the Terminal Server options that pertain to temporary folders.

1. On the host computer, open the Local Group Policy Editor by selecting Start > Run and typing gpedit.msc.
2. Expand the following folder: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Temporary folders.
3. Double-click the following options to set each to Enabled:
   • Do not delete temp folder upon exit
   • Do not use temporary folders per session
4. Restart the computer.

Where to go from here

Select an installation method for the App Visibility server:

• Performing the App Visibility server installation
• Performing the App Visibility server installation silently
• Upgrading the App Visibility server

Related topics

App Visibility system requirements

Sizing App Visibility and Synthetic TEA Agent components