This topic describes compatibility consideration for upgrading Application Diagnostics to App Visibility. The current version can only be used with the Presentation Server (not the Application Management Console).
Warning
The upgrade only saves connection and configuration information for the App Visibility components.
You cannot use database data from previous versions in the upgraded version.
Consider the following version compatibility behaviors:
Version of server and agents. You must upgrade all the server components (portal, all collectors, and portal) and agents. The server cannot manage agents from earlier versions.
Customized policy and configuration files. When you upgrade the server, all customized policy files are merged with the upgraded files. Existing functionality and values are retained for earlier agents, and new functionality is added for upgraded agents.
Note
If you added comments to customized files, the comments are not retained after upgrade.
The following topics describe how to upgrade and verify your installed version of App Visibility components to the latest version:
Downloading the installation files