Some application servers do not support TLS and therefore require SSL 3.0 communication, which is disabled by default for App Visibility Manager internal communication, to protect against the POODLE vulnerability.
If your system requires SSL 3.0 communication and the POODLE vulnerability is not a concern for your environment, using the following procedure to enable SSL 3.0:
tomcat.ciphers
property.tomcat.ssl.enabled.protocols
property and save the file.jdk.tls.disabledAlgorithms
property and save the file.After a few minutes, the agents can connect to the portal and collector.
Enabling communication between App Visibility agents and server components
Changing App Visibility portal settings
Starting and stopping the App Visibility server services