Unacknowledge Message operation
The Unacknowledge Message operation unacknowledges a message.
The following table describes the <items> XML elements for the Unacknowledge Message operation:
Adapter request elements for the Unacknowledge Message operation
The following figure shows a sample adapter request for the Unacknowledge Message operation:
Sample adapter request for the Unacknowledge Message operation
<hpom-request>
<operation>unacknowledge-message</operation>
<username>user</username>
<password>pass</password>
<arguments>
<message-id>cc978718-2af2-71dd-1221-ac1031690000</message-id>
</arguments>
</hpom-request>
<operation>unacknowledge-message</operation>
<username>user</username>
<password>pass</password>
<arguments>
<message-id>cc978718-2af2-71dd-1221-ac1031690000</message-id>
</arguments>
</hpom-request>
The following figure shows the adapter response for the sample request:
Sample adapter response for the Unacknowledge Message operation
<hpom-response>
<metadata>
<status>success</status>
<response-count>1</response-count>
</metadata>
<messages-response>
<message-response>
<metadata>
<status>success</status>
<count>1</count>
</metadata>
<Items>
<Message>
<AssignedOperator>
<PersonAttributes>
<Name>opc_test</Name>
</PersonAttributes>
</AssignedOperator>
<MessageID>bcd37ec2-963f-71de-0676-ac1031690000</MessageID>
<Title>Test Title</Title>
<LifecycleState>work in progress</LifecycleState>
<Severity>Unknown</Severity>
<Category />
<CollaborationMode>fyi</CollaborationMode>
<EmittingCI>
<ConfigurationItemProperties>
<ID />
</ConfigurationItemProperties>
</EmittingCI>
<EmittingNode>
<NodeProperties>
<DnsName>s-14686.synapse.com</DnsName>
</NodeProperties>
</EmittingNode>
<Type />
<Extensions>
<OperationsExtension>
<Application />
<Object />
<StateChangeTime>2009-09-01T11:47:02.000+05:30</StateChangeTime>
<CreationTime>2009-08-31T20:35:36.000+05:30</CreationTime>
<ReceivedTime>2009-08-31T20:35:36.000+05:30</ReceivedTime>
<NumberOfDuplicates>0</NumberOfDuplicates>
<CorrelationKey />
<ConditionMatched>false</ConditionMatched>
<AutomaticActionStatus>notAvailable</AutomaticActionStatus>
<OperatorActionStatus>notAvailable</OperatorActionStatus>
<EscalationStatus>notEscalated</EscalationStatus>
<Source>j7673808</Source>
<NumberOfAnnotations>0</NumberOfAnnotations>
<OriginalEvent />
<CustomAttributes />
</OperationsExtension>
</Extensions>
</Message>
</Items>
</message-response>
</messages-response>
</hpom-response>
<metadata>
<status>success</status>
<response-count>1</response-count>
</metadata>
<messages-response>
<message-response>
<metadata>
<status>success</status>
<count>1</count>
</metadata>
<Items>
<Message>
<AssignedOperator>
<PersonAttributes>
<Name>opc_test</Name>
</PersonAttributes>
</AssignedOperator>
<MessageID>bcd37ec2-963f-71de-0676-ac1031690000</MessageID>
<Title>Test Title</Title>
<LifecycleState>work in progress</LifecycleState>
<Severity>Unknown</Severity>
<Category />
<CollaborationMode>fyi</CollaborationMode>
<EmittingCI>
<ConfigurationItemProperties>
<ID />
</ConfigurationItemProperties>
</EmittingCI>
<EmittingNode>
<NodeProperties>
<DnsName>s-14686.synapse.com</DnsName>
</NodeProperties>
</EmittingNode>
<Type />
<Extensions>
<OperationsExtension>
<Application />
<Object />
<StateChangeTime>2009-09-01T11:47:02.000+05:30</StateChangeTime>
<CreationTime>2009-08-31T20:35:36.000+05:30</CreationTime>
<ReceivedTime>2009-08-31T20:35:36.000+05:30</ReceivedTime>
<NumberOfDuplicates>0</NumberOfDuplicates>
<CorrelationKey />
<ConditionMatched>false</ConditionMatched>
<AutomaticActionStatus>notAvailable</AutomaticActionStatus>
<OperatorActionStatus>notAvailable</OperatorActionStatus>
<EscalationStatus>notEscalated</EscalationStatus>
<Source>j7673808</Source>
<NumberOfAnnotations>0</NumberOfAnnotations>
<OriginalEvent />
<CustomAttributes />
</OperationsExtension>
</Extensions>
</Message>
</Items>
</message-response>
</messages-response>
</hpom-response>
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