Delete Entry operation
The Delete Entry operation performs a query on a BMC Remedy Action Request (AR) System schema, and then deletes the rows contained in the result set of the query. This action is typically reserved for non-trouble ticketing-related schema that are related to asset management or similar functions.
The following table describes the input elements for the Delete Entry operation:
Input elements for the Delete Entry operation
Element | Description | Required |
---|---|---|
| Specifies the name of the adapter to use for this operation | No |
| Specifies the schema from which the entry should be deleted | Yes |
| Identifies the entry to be deleted | Yes |
Action name
Before running the operation, ensure that you specify the value of the Action field in the Call Adapter Activity to delete.
The following figure shows the XML sample of the input elements for the Delete Entry operation:
XML sample of the input elements for the Delete Entry operation
<remedy-action>
<schema>Sample:Cities</schema>
<query>'1'="000000000000009"</query>
</remedy-action>
The following table describes the output elements for the Delete Entry operation:
Adapter response elements for the Delete Entry operation
Element | Description |
---|---|
| Contains the entry fields returned by the action |
| Contains the metadata from the request |
| Specifies the number of entries deleted |
The following figure illustrates an XML sample of the output elements for the Delete Entry operation:
XML sample of the output elements for the Delete Entry operation
<delete-action-result>
<entries>
<metadata>
<entry-count>1</entry-count>
</metadata>
</entries>
</delete-action-result>
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