Maintenance outage for upgrade on Sunday, September 22

This site, docs.bmc.com, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

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Maintenance outage for upgrade on Sunday, September 22

This site, docs.bmc.com, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

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The Details notebook pane displayed below the Event, Tile, Canvas, Heat Map, and Graph views provides all of the recorded information about the events associated with the objects that are displayed in the tiles in these views. 

The cards of the Details notebook pane organize the information, as described in the following table.

Cards displayed in the Event, Tile, Canvas, Heat Map, or Graph view Details notebook pane for all objects

Card nameSections in cardDescription
Status
  • Summary
  • Status Details
  • Status Computation
Displays the applicable status levels ofthecomponent: Service Level Agreement, manual status, maintenance mode, and computation statuses.
Priority and Cost
  • Summary
  • Priority Details
  • Time-Variable Properties
Displays the schedule status, impact priority, and impact cost
Related CIs Displays information about status causes, possible issues, providers, and consumers of the selected component type.

This subtab also lets you view other components that have relationships with the selected component.
Schedule Displays the times when the selected component is in service
Advanced
  • Identification
  • Time Stamps
  • Permission Groups
Displays information about identification, creation and modification time, and read/write permissions for groups for the selected object.
SLM Shows information about the service level agreement associated with the component

Note: This tab is visible only when BMC Service Level Management is installed.

If you select a CI object, additional cards are displayed as described in the following table. The Key Performance Indicators (KPIs) and Prediction cards are not displayed for CIs. 

Additional cards displayed in the Event, Tile, Canvas, Heat Map, or Graph view Details notebook pane for CI objects

Card nameSections in cardDescription
Status
  • Summary
  • Status Details
  • Status Computation
Displays the applicable status levels ofthecomponent: Service Level Agreement, manual status, maintenance mode, and computation statuses.
Priority and Cost
  • Summary
  • Priority Details
  • Time-Variable Properties
Displays the schedule status, impact priority, and impact cost
Related CIs Displays information about status causes, possible issues, providers, and consumers of the selected component type.

This subtab also lets you view other components that have relationships with the selected component.
Schedule Displays the times when the selected component is in service
Advanced
  • Identification
  • Time Stamps
  • Permission Groups
Displays information about identification, creation and modification time, and read/write permissions for groups for the selected object
SLM Shows information about the service level agreement associated with the component

Note: This tab is visible only when BMC Service Level Management is installed.

To view the Details notebook

By default, the Details notebook is not displayed when you open the Event, Tile, Canvas, Heat Map, or Graph view. To display the Details notebook, perform the following steps:

  1. Select an object in the Event, Tile, Canvas, Heat Map, or Graph view.
  2. In the Details notebook title bar, click the up arrow  

To hide the Details notebook

In the Details notebook title bar, click the down arrow

To resize the Details notebook

Point to the top border of the Details notebook, and when the pointer becomes a double-headed arrow , drag the border up or down to resize the Details notebook.