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TrueSight console provides you with a single pane of glass to view all the business services and the real-time data about your business services defined in BMC TrueSight Infrastructure Management. A service in the context of Infrastructure Management is a business service or a technical service consisting of a group of applications, middleware, security, storage, networks and other supporting infrastructure that comes together to enable a comprehensive, end-to-end business process, transaction, or exchange of information.

Viewing services

Log on to the TrueSight console and select MonitoringServices.

The following illustration provides an overview of the information that you can view and the actions that you can perform through the Services page.

Example of a Services page

Note:

You can also monitor the services using TrueOps 10.7 or latermobile app. For details, see Getting started with TrueOps mobile app.

 

User tasks and features

Use the Services page to perform the following user tasks:

User taskDescription and reference

View the count of services 

View the count of monitored services in parentheses next to the Services page title .

Change the Services page viewClick the action menu to select the way you want to view services: View by Status, and View by Priority. For more information, see Filtering services.

Filter the services by status or priority

Use the quick filters  to filter the list of services by status or priority. For more information, see Filtering services.

Sort the services by name, service type, status or priority

Click the action menu  to select a secondary sort for the page: Sort by Name, Sort by Service Type, Sort by Status or Priority. For more information, see Filtering services.

Set the Services page as the landing pageFrom the action menu , select Set As Landing Page. Every time you log on to the TrueSight console, the Services page is displayed by default.

Make the current page settings as your default settings

From the action menu , select Save as Preference. Every time you log on to the TrueSight console and navigate to the Services page, the settings that you last used are displayed. This feature applies to status, priority, service type, name.
Hide the quick filters to gain more display area for the services

Click the Collapse Filters icon  to collapse the quick filters area .

Toggle between displaying and hiding the quick filters area by using this option.

View help for the current page

Click the help icon to launch context-sensitive help. By default, the online version of the documentation is displayed. You can also use an offline version of the documentation. For more information, see Setting user preferences.

Refresh the Services page

Click the refresh icon to refresh the Services page to display any updates for the services.

 

Related topics

Viewing the details of a service

Viewing a service model from the TrueSight console

Monitoring and managing services from the TrueSight console

Getting started with TrueOps mobile app