Add Configuration Change screen stores and tracks configuration data, and provides information about the possible impact to your Web environment. This option is available on all event screens.
Add Configuration Change can also be accessed through Options> Administration tab.
To add a configuration change entry
From the appropriate display of events, choose Tools> Add Configuration Change on the row of the relevant object:
Event on the All Events tab
Abnormality on the Abnormalities tab (All View)
Service on the Services> Graph View tab
Group on the Groups> Grid View tab
Device on the Devices> Grid View tab
Monitor on the Show Monitors screen accessed from the Monitors tab
CI on the Services> Tile View or Services> Graph View.
Enter the specifications of the configuration change event: user, date and time,nameof contact person, summary, and long description.
To view and manage all configuration changes that have been submitted
From the appropriate display of events, choose Tools> Show Change Log on the row of the relevant object:
deviceon the Devices> Grid View
group on the Groups> Grid View
service on the Services> Tile View or Services> Graph View.
On the Configuration Change screen, you can filter the change entries by date and time, device, and group or service.
To view the configuration change event, select Show External Events option from the Custom Graphs while generating the graph. In the graph, when you place the cursor on the Configuration Change Event icon the tooltip displays the following:
Configuration Change Event
The date when the event was generated.
The time when the event was generated.
The description given while generating the event.
Change entry events (Configuration Change Events) which were generated during the previous releases does not get migrated to the current version.