While any user can view device data and drill down to diagnose the root cause of a problem, no data is available until BMC TrueSight Infrastructure Management is installed and running.
Identify problematic devices
From the Devices page (Monitoring > Devices) in the TrueSight console, you can see a high-level, real-time view of all your devices. You can view devices by severity (critical, major, minor, warning, information) or view them by the status (open, acknowledged, assigned, blackout, closed).
If you have configured groups, you can go to the Groups page (Monitoring > Groups) and view the same information as the Devices page.
Identify critical events
From the Events page (Monitoring > Events) in the TrueSight console, you can see a high-level, real-time view of all events generated in your monitored infrastructure. You can view events by severity (critical, major, minor, warning, information, OK, unknown) or view them by the status (open, acknowledged, assigned, blackout, closed).
Diagnose an infrastructure problem
Select an event to drill-down into information that is related to that event:
- probable cause analysis : Analyze data and view the relevant events automatically using
- cross-launch into BMC TrueSight IT Data Analytics to perform root-cause analysis : While analyzing events on BMC TrueSight Operations Management, you can