While any user can view device data and drill down to diagnose the root cause of a problem, no data is available until BMC TrueSight Infrastructure Management is installed and running.
From the Devices page (Monitoring > Devices) in the TrueSight console, you can see a high-level, real-time view of all your devices. You can view devices by severity (critical, major, minor, warning, information) or view them by the status (open, acknowledged, assigned, blackout, closed).
If you have configured groups, you can go to the Groups page (Monitoring > Groups) and view the same information as the Devices page.
From the Events page (Monitoring > Events) in the TrueSight console, you can see a high-level, real-time view of all events generated in your monitored infrastructure. You can view events by severity (critical, major, minor, warning, information, OK, unknown) or view them by the status (open, acknowledged, assigned, blackout, closed).
Select an event to drill-down into information that is related to that event:
Configuring component products in the Presentation Server
Monitoring devices from the TrueSight console
Monitoring and managing events from the TrueSight console
Monitoring groups from the TrueSight console
Getting started with infrastructure monitoring administration