Only Solution Administrators and Tenant Administrators can create and manage event groups. The following diagram describes the basic workflow of setting up and using event groups.
Click the boxes in the diagram to see how to perform the tasks.
The following use case illustrates how you might implement event groups.
An IT organization has separate teams of IT operators to manage servers based on their locations. The IT operators have defined responsibilities to handle certain types of events.
Current process: The IT administrator assigns the event monitoring and management tasks to the IT operators. The operators use custom, quick, and time filters on the events to get the list that they need to work on.
Problems with current process: Because of access to all events, each IT operator needs to filter the events to get their specific list. The administrator has a lot of manual tasks and wants to streamline the event monitoring and management process.
Solution: The administrator can define event groups to classify events depending on the responsibilities of the IT operators.
Assume that the following user groups, users, and authorization profiles are already created. For more information about how to create them, see Managing users and user groups and Managing authorization profiles. The roles exist by default.
Administrator who manages and monitors the IT infrastructure
IT Operations Users-HoustonWin
Operator who manages all events from Windows servers that are located in Houston
IT Operations Users-HoustonUnix
Operator who manages all events from UNIX servers that are located in Houston
IT Operations Users-PuneWin
Operator who manages all events from Windows servers that are located in Pune
IT Operations Users-PuneUnix
Operator who manages all events from UNIX servers that are located in Pune
Users with the Operator role must belong to different user groups to implement access control. They will be authorized to access specific event groups.
Click a tab to view the step details.
Sam performs the following steps:
By_locationevent group is created and displayed in the Event Groups page.
according to the following hierarchy:
The following figure shows the page after all the event groups are created.
The following steps show how to update the authorization profile that Tom belongs to -
IT Operations Users-HoustonWin.
IT Operations Users-HoustonWinprofile and select Edit.
On the Profile Details page, in the Objects tab, select values according to the following table:
|Selection order||Section||Value or action|
|3||Source||Select the server that hosts the Presentation Server|
Click the action menu, and select Edit as shown in the following figure.
The Edit Objects page is displayed.
Click Save. The selected object is displayed in the Profile Details page.
Similarly, update the authorization profiles for the other operator users as per the following table:
|Authorization profile||User group||Role||
Accessible event groups
|IT Operations Users-PuneWin||Pune_Win||Operator||Houston
IT Operations Users-PuneUnix
Tom, Tina, Thomas, and Tony can now view and work with their event groups.
Tom performs the following steps:
Static event groups are displayed irrespective of whether you have matching events. However, dynamic event groups are not displayed unless there are matching events.
Tina, Thomas, and Tony can perform these steps to view the event groups assigned to them.
After you understand the event groups workflow, you can perform any of the following procedures: