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This topic provides instructions for enabling out-of-the-box dynamic enrichment event management policies.

You must export data from an external enrichment data source into the dynamic enrichment source files provided with the product before you can enable any of the out-of-the-box dynamic enrichment policies. For more information see, How to create and edit a dynamic enrichment source file.

The dynamic enrichment source file for the PATROL Message Text Translation policy (TextTrans.csv) is the only out-of-the-box dynamic enrichment source file that includes valid data. You can enable PATROL Message Text Translation policy without exporting data into TextTrans.csv. For more information about TextTrans.csv, see Using the sample PATROL messaging text translation dynamic enrichment source file.

The following table lists each out-of-the-box dynamic enrichment event management policy type and links to the procedure for creating each type.

Out-of-the-box dynamic enrichment event policy types and procedures

To enable this event policy...

See...

Dynamic blackout

Enabling a dynamic enrichment blackout policy

Dynamic location enrichment

Enabling a dynamic enrichment location policy

Dynamic service contact enrichment

Enabling a dynamic enrichment service contact policy

Dynamic PATROL message translation

Enabling a dynamic enrichment PATROL message text translation policy