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A timeout policy changes an event status to closed after a specified period of time elapses.

To create a new timeout policy

  1. From the Event Management Policies tab of the Administration View, expand the By Policy Type folder.
  2. Under the By Policy Type folder, select Timeout Policy.
  3. Click Add Policy .

    A Selector Chooser dialog box is displayed.
  4. From the Selector Chooser dialog box, select the event selector that you want to use for this policy and click OK

    The Timeout Policy Details tab is displayed in the details pane of the Administration View as shown in the following figure.

    Timeout Policy Details tab
  5. In the Policy Name field, type a unique alphanumeric name for the event management policy. The name must contain no spaces.
  6. In the Descriptionfield, type a description of the event management policy. 

  7.  To enable the event management policy, select the Enabled check box.  If you do not want to enable the policy at this time, you can return to this dialog box and enable the policy later.
  8. In the Policy Activation Timeframes section, define the periods of time the event management policy should be active (when enabled) by performing the following actions:
    1. Select one of the following choices:
      • To make the event management policy active continuously, select Always Active.
      • To specify when the policy is active or inactive, select Define Activation Timeframes.
        The Active Timeframes and Not Active Timeframes check boxes are enabled.
    2. If you selected Define Activation Timeframes, depending on how you want to define the timeframe for your policy do one or both of the following:
      • To specify the periods of time when the policy should be active, select the Active Timeframes check box and one or more timeframes from its scrollable list. 
      • To specify the periods of time when the policy should be inactive, select the Not Active Timeframes check box and one or more timeframes from its scrollable list.

        Note

        You can select both check boxes to create active and inactive time periods. However, the inactive time period takes precedence over the active time period.

  9. In the Timeout Event After field, enter a number of time periods that must elapse before an event times out. The default time period is seconds, but this time period can be changed to minutes, hours, or days by selecting one of these time periods from the drop list.
  10. To save the completed event timeout policy, click OK.

    administration console saves the defined event management policy, and it is displayed in the list of event policies for the selected event selector.