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A recurrence policy combines duplicate events or events matching certain criteria into one event.


All of the dup_detect slots on the incoming event must be the same for all events that match the selector or the recurrence policy can not function.

Because PATROL integration has dup_detect set on the mc_origin_key and these keys are unique, recurrence policies do not operate as expected for PATROL integration events.

To create a new recurrence policy

  1. Log on to the BMC Infrastructure Management Administrator Console.
  2. From the Event Management Policies tab of the Administration View, expand the By Policy Type folder.
  3. Under the By Policy Type folder, select Recurrence Policy and click OK.
  4. Click Add Event Policy.

    A Selector Chooser dialog box is displayed.
  5. From the Selector Chooser dialog box, select the event selector that you want to use for this policy and click OK.
    The Recurrence Policy Details tab is displayed in the details pane of the Administration View, as shown in the following figure.

    Recurrence Policy Details tab

  6. In the Policy Name field, type a unique alphanumeric name (with no spaces) for the event management policy.
  7. In the Description field, type a description of the event management policy.
  8. To enable the event management policy, select the Enabled check box. If you do not want to enable the policy at this time, you can return to this dialog box and enable the policy later.
  9. In the Policy Activation Timeframes section, define the periods of time the event management policy should be active (when enabled) by performing the following actions.
    Select one of the following choices:
    1. To make the event management policy active continuously, select Always Active.
    2. To specify when the policy is active or inactive, select Define Activation Timeframes.
      The Active Timeframes and Not Active Timeframes check boxes are enabled.
      To specify the periods of time when the policy should be active, select the Active Timeframes check box and one or more timeframes from its scrollable list.
      To specify the periods of time when the policy should be inactive, select the Not Active Timeframes check box and one or more timeframes from its scrollable list.


      You can select both check boxes to create active and inactive time periods. However, the inactive time period takes precedence over the active time period.

  10. In the Events Update Criteria section, define the criteria:
    1. Update existing duplicate event — Updates an existing duplicate event
    2. Update other events— Updates other events based on the event criteria you specify
  11. If you want to define a time window for events that are considered to be recurring, select the Recurring Events Must Arrive Within this Timespan check box and set the maximum time after the initial event within which an event must arrive to count toward recurrence. If the check box is not selected, there is no limit on the time between duplicate events that are counted as recurring.
  12. In the Slot Updates section, select any original event values that you want updated by the latest recurrent event values.
  13. To save the completed event recurrence policy, click OK

The Administrator Console saves the defined event management policy, and it is displayed in the list of event policies for the selected event selector.