You can create components for a service model in the Services Editor tab in the administration console.
In the Create Service Component dialog box, specify the appropriate settings as described in the following table:
Create component fields
Specifies the name for the component. Enter a name meaningful to your organization.
Specifies the unique logical ID for the component. This is how the component is identified in the service model or in event data.
Specifies the type of component (its data class). Select the appropriate value from the list.
Specifies the cell that receives events for the component.
Specifies the site where the cell is, if applicable
Briefly describes the component.
Specifies the individual responsible for the component.
Specifies the contact information for the owner of the component.
Impact Cost Per Second During Service Schedule
Specifies the cost associated with the component during service schedule timing.
Impact Cost Unit
The unit of cost specified in Impact cost per second during service schedule.
Specifies the status computation model to use for the component. Values are:
The account ID.
Each component instance must have a unique Alias. If more than one component instance has the same alias, publishing fails.
Specifies the unique identification for a device.
Home Page URL
URL of the home page of the business.
If you are creating a computer system CI, specifies the name of the computer system on which the CI resides; you must enter a value for this field.
Impact Cost Per Second Off Service Schedule
Specifies the cost per second associated with the component during off-schedule time.
Specifies the name of the manufacturer.
Specifies the model number and details, if available.
Specifies additional information about the model.
Priority - During Service Schedule
Specifies a priority value that you assign to the component. This value can be between one and five. Five is the lowest priority and one is the highest.
Priority - Off Service Schedule
Specifies a priority value that you assign to the component during the off-schedule time. This value can be between one and five. Five is the lowest priority and one is the highest.
Specify if you want the priority to be propagated to the causal components. The value can be Yes or No.
Read Permission for Groups
Specify user groups that have read permissions. Type user groups in square brackets, each separated by a comma.
Region where the component is located
Physical location of the component
By default, the value is 24x7x365 (always in schedule)
Self Priority Function
The method used to compute the self-priority of a CI. Choose one of the following options:
Self Priority Function Param
Parameter that you can set to determine the priority of a CI
Serial number of the component if one exists
Default value is n/a
Details of the business associated with the CI
Type of CI
The number of users impacted if the CI becomes unavailable
Write Permissions for Groups
Specify user groups that have write permissions. Type groups in square brackets, each separated by a comma.
Enter comments, if any.