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    BMC Impact Integration Web Services provides operations for web service clients to exchange events and data with cells.

    BMC Impact Integration Web Services perform the following functions:

    • Send events to cells
    • Polling events propagated by cells
    • Query data and events from cells
    • Query class definitions from cells

    Any integration of a non-BMC component, for example a ticketing instance, with Infrastructure Management can be realized via BMC Impact Integration Web Services.

    One BMC Impact Integration Web Services server can interface with one or multiple cells, and vice versa. One cell can interface with one or multiple BMC Impact Integration Web Services servers.

    Events propagated by cells to BMC Impact Integration Web Services server are stored locally. Events and data queried from cells are not stored locally.

    BMC Impact Integration Web Services server communicates transparently with a High Availability (HA) pair. The BMC Impact Integration Web Services server itself has no HA features. However, HA can be achieved when an HA client pair only queries a HA cell pair.

    For more information about BMC Impact Integration Web Services, see BMC Impact Integration Web Services APIs.

    Installation procedures

    Installing BMC Impact Integration Web Services

    Developing BMC Impact Integration Web Services