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    App Visibility Manager Goals and Features

    GoalFeaturesTasksWho
    Exceed service levels by avoiding costly, reputation-damaging application slowdowns and outages and improve customer satisfaction through improved visibility into the end-user experience

    Application View

    Dashboards

    Event notification

    Operator / Application Support Analyst
    Ensure reliable, high-performing applications by detecting problems faster and prioritizing issues based on service levels and impacted users

    Business Transactions

     

     

    Examine warning and critical thresholds to receive event notification.

    Configure event thresholds (SLAs) for automatically discovered applications.

    Operator / Application Support Analyst
    Exceed business expectations and increase customer loyalty by understanding how application performance affects user behavior—and how that behavior impacts the bottom lineUser transactions

    Analyze user transaction details.

    Operator / Application Support Analyst
    Avoid unresolved problems by sharing critical information between development and operations (DevOps) for rapid problem repair—as opposed to temporary workaroundsTrace DetailsView a trace at the code level.Operator / Application Support Analyst
    Drive down costs and restore services faster by automating manual processes and reducing the time spent on problem isolation by 80 percentTrace DetailsView a trace at the code level.Application specialist
    Improve speed to market with new applications, features, and technologies, such as virtualization, acceleration, and cloud-based services, by evaluating the impact of these changes on application performance

    Business Transactions

    Application Servers

    Trace Details

    From your business transactions, drill down to trace details to evaluate the impact on performance of technologies and features.Application specialist

    Real End User Experience Monitoring Software Edition Goals and Features

    GoalFeaturesTasksWho
    Configure a solution to monitor your company’s web applications.

    Watchpoints

    Dashboards

    System deployment

    Administration

    Configure the system components. 

    Define the initial Watchpoints and dashboards to monitor key applications.

    System Administrator
    Define monitoring policies.

    Administration

    Filters and Reference lists

    Configure how web application traffic data is captured, manipulated, and stored for monitoring and performance. Define filters to regulation or isolate web traffic and use reference lists to identify values for the filters
    .

    System Administrator
    Provide access to the application performance monitoring tools.

    Security configuration

    System access

    Manage system access and secure the system.System Administrator
    Ensure the quality and availability of an application.

    Dashboards

    Watchpoint Summary

    Error alerts

    From your captured traffic you can monitor performance in real time from a Watchpoint.

    Operator / Application Support Analyst

    Determine whether applications meet service-level objectives.

    Reports

    Session Browser

    Export functions and APIs

    Generate performance reports and export performance data to external systems. From reports, you can drill down to browse sessions.

    Operator / Application Support Analyst

    Monitor compliance levels and manage the service-level agreements (SLAs).

    System performance-compliance levels (PCLs)

    Dashboards

    Watchpoint Export API

    Determine the policies for measuring and reporting service levels (internal and external), communicate compliance levels on a regular basis, and resolve internal issues related to compliance.

    Operator / Application Support Analyst

    Proactively find and fix problems.

    Performance Analysis

    Session Browser

    Session Overview

    Set up incident-detection alerts and locate the root cause of a problem before users notice it.

    Operator / Application Support Analyst

    Understand whether a new version of code performs better or worse than the current code and whether it affects performance.

    Dashboards

    Watchpoint Summary

    Session Browser

    Session Overview

    Performance Analysis

    Reports

    Export functions and APIs

    After you deploy or upgrade applications in production, monitor performance in real time, fix any performance or availability issues, and generate performance reports.Application developer

     

    Related topics

    App Visibility Manager basic deployment

    Role-based access