You might need to manually start or stop the BMC Real User Analyzer or Collector for maintenance or troubleshooting.
This topic provides the Linux commands to stop and start the services for these components, and to verify that the service is running.
If the Real User Analyzer or Collector component service is working after the start command, you will see the Real User Analyzer or Collector Console in a supported browser.root
.service euem_analyzer start
service euem_collector start
Warning If you use a root
.service euem_analyzer stop
service euem_collector stop
kill
command to stop the Real User Analyzer or Collector component, the component service continues to operate. The component and the database stops working but the operating system maintains the component as a continuing service.