Running a custom report

When the Report library does not contain a saved report query to display the information that you want, you can run custom reports. To perform this procedure, you must have Operator-level access, or higher.

To run a custom report

1. In the Real User Analyzer, go to the Reports > Report library page.

2. On the report type selector, click custom reports.
3. In the Watchpoint list, click the Watchpoint that you want to report on.
   To create a Watchpoint, see Defining and managing Watchpoints to group web traffic.
4. In the Time Range, select a value from the list (such as last 30 minutes), or click custom time range to specify the period of time for the report to cover.
5. Click the Metric menu to select the metric on which you want to report:
   
   • Delivery Mode
   • Errors and Aborted Requests
   • Errors by Category
   • HTTP Method (Head/Get/Post)
   • HTTP Status
   • Latency: All Sources
   • Latency: End to End
   • Latency: Host
   • Latency: Network
   • Latency: Page Redirect (All Elements)
   • Latency: Ratio of Secure Requests affected by SSL
   • Latency: SSL Handshake
   • Network Load in Bytes Transferred
   • Network Throughput
   • Number of Objects per Page
   • Page-Render Time
   • Instrumented-Page Count
   • Session Arrivals
   • Session Departures
   • Sessions Impacted
   • Sessions with Errors
   • TCP Packets Out-of-Order
   • TCP Retransmissions
   • TCP Roundtrip Time
6. In the Report type selector, click the kind of report to display:
   
   • Simple Graph: A history of the metric over time
   • Performance compliance: A chart that compares the metric performance against performance-compliance levels (PCLs)
7. In the Show data by selector, specify the reporting increment (x-axis):

   • To report a metric over a specific time interval within the time range that you selected, click the time interval, such as 5 min. 

     Use this option to identify the best and worst time periods during the selected interval.

     Note

     Performance compliance reports cannot be displayed by daily or weekly intervals.

   • To report metric history in relation to observed traffic levels within the time range that you selected, click:
     • Traffic to this Watchpoint: Displays changes in relation to observed traffic levels for only the Watchpoint that you specified
     • Traffic to all Watchpoints: Displays traffic changes for all Watchpoints
       This option can help pinpoint the traffic volume level at which performance begins to decrease.
8. Click Generate report.
   The generated report is displayed under the report builder.
9. (Optional) To save the report for later use, on the Action menu, click Add new report, add a name and description for the report, and click Save.

Related topics

Running a saved report about the real end-user experience

Adding a new report to the library

Getting details about the data in a report

Exporting report data

Sending a report via email