Configuring the system to send real end-user experience reports via email

Before you send saved reports to recipients, you must perform the following procedures to configure the mail-out:

• Creating a report mail-out
• Adding reports to the mail-out
• Adding recipients to the mail-out
• Enabling the mail-out

To perform this procedure, you must have Operator-level access, or higher.

Mail-outs are scheduled only when they are fully configured and enabled. You can enable a mail-out only when at least one report is selected and at least one recipient is specified.

To create a report-mail-out

1. On the Real User Analyzer, go to the Reports > Report mail-outs page.

2. On the Action menu, click Create new mail-out.
3. In the Name box, type a name for the mail-out.
4. In the Schedulesection, specify the scheduling options:
   • Daily – Select the time and days of the week when you want the system to send reports via email.
   • Weekly – Select one day in a week to send reports at the specified time.
   • Monthly – Select one day in a month to send reports at the specified time.
     Use the lists to specify the sending frequency (for example last day of a month or every fourth Saturday).
5. (Optional) If you want email messages to include a link back to the system web interface to display the corresponding report, click the Mail-out links check box.
6. Click OK.

To add reports to a mail-out

1. On the Real User Analyzer, go to the Reports > Report mail-outs page.

2. On the shortcut menu for the selected report mail-out, click Edit Reports.
3. Select the check boxes for the reports that you want to add to the mail-out.
4. Depending on the type of report you add to the mail-out, you need to configure different fields:
   • If the Data series filed is displayed, select the check boxes of the data series that you want to include in the report.
   • In the Time period list, click the time period that you want to use for the report.
5. Click OK.

To add recipients to a mail-out

1. On the Real User Analyzer, go to the Reports > Report mail-outs page.

2. On the shortcut menu for the selected mail-out, click Edit Recipients.
3. In the Recipients box, enter the email addresses of the recipients, separating them with commas.
   You can add up to 10 recipients per mail-out.
4. Click OK.

To enable a report mail-out

1. On the Real User Analyzer, go to the Reports > Report mail-outs page.

2. For the selected mail-out report, click ON.
   
   The system sends the mail-out at the defined schedule. You can test it via the Send now command.

Related topics

Previewing a mailout for real end-user experience reports
Sending a mailout manually for real end-user experience reports
Copying a mailout for real end-user experience reports
Deleting a mailout for real end-user experience reports