Authentication and security for APIs and requests

Provides access to sensitive configurations, such as private key management, enabling and disabling the transaction capture, and configuring data confidentiality policies.

The Security role is given to a system administrator, who could perform the following tasks:

• Install BMC Application Diagnostics Server (Portal and Collectors), and Agents.
• Monitor system components status.
• Manage system configurations.

Provides access to all features that the Administrator role has except for account management. This role exists for device and data management purposes.

The Operator or Observer role is given to application support personnel or application developers, who could perform the following tasks:

• Identify which application tier and components are responsible for application outages.
• Identify which application transactions are slow or not meeting SLA.
• Identify which application components did a specific transaction traverse.
• Identify what is causing a slowdown in the application transaction.
• Determine if any application servers are experiencing performance issues.
• Identify which users are impacted by the transaction slowdowns or outages.

In BMC Application Diagnostics, the Observer role is the same as the Operator role.

When integrated with BMC Real End User Experience Monitoring, the Observer role provides access to the web interface, but users with this role cannot make any configuration changes other than to save query settings. The permissions of this role are sufficient to perform day-to-day tasks.