This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

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Viewing the history of imports and exports

The History View window shows the history records of your imports and exports.

To view the history of imports and exports

  1. Open the Import Export Console.
  2. From the left navigation pane, click History.
  3. In the Operation field, select Export or Import as the operation to view.
  4. (Exports only) In the Type field, select SRDPDT, or Supporting Data as the type of data to view.
  5. Click Search after you have specified your search criteria (for example, SRD as the Type of data and Export as the Operation).
    The history data appears in the search results table.

(Version 8.1.01 and later) Information about the individual objects included in the import or export is shown in the Details pane.

Related topic

Troubleshooting functional areas of the application


This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments

  1. Van Wiles

    Where are the files after export? I can't find them in my Remedy server folders. That might sound stupid but it's not obvious to me. I'll dig through old 7.6 manuals to see if I can find the answer, but it would help to say that here.

    Apr 15, 2016 04:58
    1. Catherine Siderine

      Thanks, Philip. Usually the history will show the file path/location on the export server. I'm looking into your related comment, and will update this content with more details.

      Cathy

      Apr 26, 2016 11:15