This documentation supports the 19.11 version of Remedy Smart Reporting, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu of the documentation at IT Service Management Suite Open link .

Types of charts

You can visualize data most effectively by using the several types of charts. This topic describes the charts available in Remedy Smart Reporting, and provides a chart selector guide to help you select the most appropriate chart to suit your needs.

Chart types

The following table provides information about the available chart types in each category:

Chart typeDescriptionChart data optionsLink to Yellowfin documentation

Analytical charts

Analytical Charts Open link

Scatter

Scatter charts displays a non-linear trend of two related data series.

Use this charts with categorical, sequential or time-series data. Bubble size and location combine to effectively display 3-D data on a 2-D chart. You can also display the Scatter charts in quadrants, allowing the negative X and Y values.

  • Horizontal Axis
  • Vertical Axis
  • Color
  • Size

Scatter Chart Open link

Treemap

Shows metric values or hierarchical relationship through nested rectangles.

  •  Label
  • Color
  • Size

Treemap Open link

HistogramShows the number of times a given value occurs in the dataset.
  • Horizontal Axis
  • Color

Histogram Open link

Box & WhiskerGives a quick overview of series of values and their statistical properties.
  • Horizontal Axis
  • Vertical Axis

Box & Whisker Open link

TrellisDisplays a segmented chart for which behavior is determined by the selected data.
  • Horizontal Axis
  • Vertical Axis
  • Color
  • Size

Trellis Open link

Heat GridPlots the intensity of a metric across multiple categories.
  • Horizontal Axis
  • Vertical Axis
  • Color
  • Size

Heat Grid Open link

Area charts

 

Area Charts Open link

Area

Emphasizes the magnitude of change over time.

  • Horizontal Axis
  • Vertical Axis
  • Color

Stacked AreaEmphasizes the magnitude of change over time, while comparing multiple categories.


Bar charts

 

Bar Charts Open link

Horizontal Bar

Highlights values for easy comparison and plots numerical values horizontally. A bar chart places less emphasis on time and focuses on comparing values.

  • Horizontal Axis
  • Vertical Axis
  • Color

3D Horizontal Bar

 

Horizontal Cylinder

 

Stacked Horizontal BarDisplays categorical data, grouped or stacked to assist part-to-whole comparison.


Proportional BarDisplays how close values in different categories are to the highest category value.
Layered BarCompares the contribution of each value to a total across categories. 

Column charts

 

Column Charts Open link

Vertical Column

Highlights values for easy comparison and plots numerical values vertically. A column chart places less emphasis on time and focuses on comparing values.

  • Horizontal Axis
  • Vertical Axis
  • Color

3D Vertical Column 
 Cylinder 
Stacked Vertical Column

Displays categorical data, grouped or stacked to assist part-to-whole comparison. These charts are also referred to as stacked column chart.


3D Stacked Column 
LayeredCompares the contribution of each value to a total value, across different categories.

Combination charts

 

Combination Charts Open link

Combined Category

Provides clarity and highlights relationships between data sets.

Combination charts, in effect, superimpose one chart type above or below another.

  • Horizontal Axis
  • Vertical Axis
  • Color
 
Overlay Chart

The line chart emphasizes a trend and bar chart emphasizes specific values.

Tip: For using the line chart and chart combination effectively, use bright colors for the line graph and use subtle colors.

Financial charts

 

Financial Charts Open link

Financial LineDisplays a trading value; a sub chart displays volume.
  • Horizontal Axis
  • Start
  • End
  • High
  • Low
  • Volume
  • Trend
 
High LowShows daily high, low, opening, and closing values. The tick positions correspond to opening and closing values.


CandlestickShows daily high, low, opening, and closing values with different color bars depending on the daily direction.


Line charts

 

Line Charts Open link

LineDisplays trends over time by plotting data at points connected by lines. A single line chart plots many metrics.
  • Horizontal Axis
  • Vertical Axis
  • Color





3D Line


Z ChartDisplays trends over a short period of time. The chart displays data, accumulative total, and moving total.


Stepped LineA line chart that displays as steps rather than straight lines.


Maps

 

Maps Open link

Image Map or Raster Map


A thematic map that uses an image to determine regions to be colored based on a given metric.

If you do not have GIS defined columns you can use the Image Maps to create heat maps – these are a good way to display metrics with a spatial element such as Revenue by State or Country.

You will only be able to render maps for which an image map has been defined.

 

Raster Map Open link

Google MapRenders location data points onto a Google map. The map is displayed as a BMC Remedy Smart Reporting Chart, along with associated Google map widgets.





Google Map Open link

GIS Google MapA Google map that uses GIS data for its marker coordinates.

GIS Google Map Open link

GIS Map

Allows rendering of complex GIS polygons. Based on the GIS data available in a report, this map renders spatial reports on the fly.

GIS Map Open link

GIS Bubble MapA bubble map in which bubble positions are specified by GIS points. 

GIS Bubble Map Open link

GIS Heat MapA heat map where colors representing GIS points are blended based on intensity.

GIS Heat Map Open link

Meter charts

 

Meter Charts Open link

MeterDisplays the rate of change of a measure against predefined targets. This chart is useful for dashboard reporting.

Measure




ThermometerDisplays a range of qualitative indicators. This chart is a vertical representation of the meter chart


DialThis chart is useful for communicating key performance indicators.

Pie charts

 

Pie Charts Open link

Pie

Shows part-to-whole relationship of data. This chart highlights proportions rather than actual values.

Tip: To highlight actual values, use other chart types such as bar charts or column charts.

  • Color — This is the category label for the X axis.
  • Size — Typically a numeric value such as $. An item that you want to measure on your Chart

3D Pie

 

Ring

 

 Multi PieHighlights individual component sizes in a system of multiple components.
  • Size
  • Label


Special purpose charts

 

Special Purpose Charts Open link

FunnelShows the status of stages in a process.
  • Colour
  • Size

Funnel Open link







Proportional InfographicDisplays segments on an image, with the segment size representing metric value. 

Proportional Infographic Open link

Comparative InfographicDisplays images that are sized to correspond to a metric. 

Comparative Infographic Open link

RadarDisplays data comparison by integrating multiple axes into a single radial figure. 

Radar Open link

WaterfallShows how an initial value is increased and decreased by a series of intermediate values, leading to a final value. This chart is a special type of floating column chart. 

Waterfall Open link

EventMaps the occurrence of events with respect to the values of a numeric dataset, over time. 

Event Open link

Week DensityShows the density of occurrences based on hour relative to other densities on the same day of the week. 

Week Density Open link

Digital Numeric DisplayShows the value of a metric on a digital display.  
Numeric DisplayShows the total value of the field, either defined by the aggregation applied to it, or the column total aggregation, if available. 


Chart selector guide


Where to go from here

Creating a chart

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