22.1 enhancements and patches
Review BMC Helix ITSM: Service Desk 22.1 enhancements for features that will benefit your organization and to understand changes that might impact your users.
Version | SaaS | On premises | Fixed issues | Updates and enhancements |
---|---|---|---|---|
22.1.08 | Known and corrected issues | None | ||
22.1.07 | Known and corrected issues | None | ||
22.1.06 | Known and corrected issues | None | ||
22.1.05 | Known and corrected issues | None | ||
22.1.04 | Known and corrected issues | None | ||
22.1.03 | Known and corrected issues | None | ||
22.1.02 | Known and corrected issues | None | ||
22.1.01 | Known and corrected issues | None | ||
22.1 | Known and corrected issues | 22.1 enhancements |
SaaS application patching
BMC applies upgrades as described in the BMC Helix Upgrade policy . BMC applies upgrades and patches during Maintenance windows .
(On premises only) Downloading and installing the patch
Downloading from EPD | See Downloading the installation files in BMC Helix Service Management Deployment documentation. |
---|---|
Patch installation | See Upgrading BMC Helix IT Service Management to 22.1.06 in BMC Helix Service Management Deployment documentation. |
22.1.00
BMC Helix ITSM: Service Desk enhancements
BMC Helix ITSM: Service Desk is a part of the BMC Helix ITSM. For more information, see BMC Helix ITSM enhancements .
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