This documentation supports the 22.1 version of BMC Helix ITSM: Service Desk.

To view an earlier version, select the version from the Product version menu.

22.1 enhancements and patches

Review BMC Helix ITSM: Service Desk 22.1 enhancements for features that will benefit your organization and to understand changes that might impact your users. 


Related topics

Known and corrected issues

Release notes and notices

BMC Helix ITSM enhancements Open link



SaaS application patching

BMC applies upgrades as described in the BMC Helix Upgrade policy Open link . BMC applies upgrades and patches during Maintenance windows Open link


(On premises only) Downloading and installing the patch

Downloading from EPD

See Downloading the installation files Open link in BMC Helix Service Management Deployment documentation.

Patch installation

See Upgrading BMC Helix IT Service Management to 22.1.06 Open link in BMC Helix Service Management Deployment documentation.


22.1.00


BMC Helix ITSM: Service Desk enhancements

BMC Helix ITSM: Service Desk is a part of the BMC Helix ITSMFor more information, see  BMC Helix ITSM enhancements Open link .


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