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BMC Helix Single Sign-On 22.3

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With BMC Helix Single Sign-On, your end users can present credentials for authentication only once in a multi software environment. Administrators enable single sign-on experience for applications, configure authentication methods, and review audit records.

Release notes and notices

updated 11 Aug

Date	Summary	Reference
August 11, 2022	Updates available in 22.3 patch 1: Adapt-based and old-style user interface for a login page Session and token invalidation after a tenant change in the realm Session invalidation after a password change	22.3 enhancements and patches
July 13, 2022	Enhancements available in this release: Uninterrupted BMC Helix SSO performance when the old certificate expires Hidden copyright message on the login page Additional user information extracted from SAML IdP Interactive self-help disabled by default (On-premises container deployment only) Enhanced BMC Helix SSO Area Plugin with an additional validation per tenant	22.3 enhancements and patches

Tip

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The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

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For example, selecting This page and its children from the home page exports the entire space to PDF.

Getting started

Setting up BMC Helix SSO administrator accounts

Manage user accounts who will have access to BMC Helix SSO.

Configuring the BMC Helix SSO server

Configure the maximum session time for end users, enable the account lockout for administrators and audit records.

Setting up end user authentication

Configure authentication of end users through a specified authentication method.

Administering

Set up administrator accounts, activate tenants, and secure sensitive data.

Troubleshooting

Resolve common issues or errors, review logs, or contact BMC Customer Support.

Product trials

Communities

Knowledge Base

Videos

PDFs and videos

This topic describes and links to PDFs, videos and other documents that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF.

Ready-made PDFs of this space
Videos

Info

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Ready-made PDFs of this space

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Videos

The following table lists topics that contain videos that supplement or replace the text-based documentation.

Page:

Configuring Active Directory Federation Services as a SAML identity provider
Page:

Configuring Kerberos authentication
Page:

Configuring LDAP authentication
Page:

Importing configuration from an identity provider and configuring SAML
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PDFs and videos

Frequently asked questions

Frequently asked questions about BMC Helix Single Sign-On

An end user has modified the password, however the end user is still able to access BMC Helix SSO applications. Has the password been updated?

Identity providers do not automatically notify BMC Helix SSO about the password change. Hence, an end user's BMC Helix SSO session remains active until it expires, and is not revoked after password change on IdP. To force the logoff, and receive the request for entering a new password, an end user needs to ask a BMC Helix SSO administrator to delete all active sessions/OAuth of this end user.

How can I change my Helix SSO administrator password?

You can change your password in the BMC Helix SSO Admin Console, in the Admin User Management. To change your password, select your user account name, and then edit your password as required. See Setting up BMC Helix SSO administrator accounts for more details about how to change the password of an administrator.

I'd like to obtain BMC Helix SSO server version. How can I get that?

You can obtain the BMC Helix SSO server version information through the <RSSO Server>/config/server-status URL. You must be authenticated as a BMC Helix SSO administrator before that.

Is there a way to automatically retrieve OAuth metadata from the Helix SSO server?

Yes, you can do this.

If the OpenID Issuer URL is configured for the OAuth 2.0, developers of third-party applications can retrieve the OAuth metadata from the BMC Helix SSO server by using the following autodiscovery URL: RSSO_host:RSSO_port/rsso/.well-known/openid-configuration.

Running this request in the browser window returns details about the OpenID Connect provider's configuration, including the URIs of the authorization, token, revocation, userinfo, and public-keys endpoints.

Does BMC Helix SSO support multi-factor authentication?

Multi-factor authentication is not implemented on the BMC Helix SSO side. BMC Helix SSO only supports scenarios where the Identity Provider that is configured in BMC Helix SSO for authentication has configured multi-factor authentication.

For example, if your application is integrated with the BMC Helix SSO server that is configured to use the SAML protocol to authenticate users accessing an application, then for the end users to pass the authentication flow, multi-factor authentication must be enabled and configured on the SAML Identity Provider.

Does BMC Helix SSO provide options for auditing end-user actions?

Yes.

You can enable audit records for end-user events in the BMC Helix SSO Admin Console > General > Advanced > select the End-user events check box.

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