This section provides information about what is new or changed in this space, including urgent issues, documentation updates, maintenance releases, service packs, and patches. It also provides license entitlement information for the release.
To stay informed of changes to this space, place a watch on this page.
|December 5, 2016||9.1.02: Service Pack 2|
|November 10, 2016||Product announcements||Provides a statement of direction for the end of life for integration with Microsoft Lync.|
|November 5, 2016||PDFs and videos||An index of topics with videos is now available.|
|June 23, 2016||9.1.01: Service Pack 1|
Fixes listed in Known and corrected issues, and the following enhancements:
|April 8, 2015||Configuring knowledge articles to launch in BMC MyIT||If you have BMC MyIT 3.0.01 or later, you can configure knowledge articles in BMC MyIT.|
|December 22, 2015||9.1|
BMC Virtual Chat 9.1 is released. Version 9.1 includes the following enhancements:
Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.
The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.