Language options are configured in the Language Translation section of the Virtual Agent Administration Console. If you are using translation, you must purchase a translation API key from Google. For information about the language translation architecture, see Language information.
Default Language: Specify the default language for the chat system. This option is applicable only if automatic language translation is turned on.
For 8.1.00, do not set this field to any value other than English. This field is reserved for future use and removed in 8.1.01.
Click Apply to save the changes and keep the console open.
To use Google translation services, you must purchase a translation API key. In earlier versions, Google translation services were free.