Maintenance outage for upgrade on Sunday, September 22

This site,, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

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    Welcome to the Track-It! online documentation.

    Track-It! is a service desk and customer support tool that is easy to use and administer. With Track-It!, IT service organizations have the power and information necessary to deliver an exceptional customer experience, while creating unprecedented business value.

    Additional resources

    The following BMC sites provide information outside of the Track-It! documentation, that you might find helpful: