Configuring after installation
This section discusses configuring BMC Service Request Management application after installation.
The following topics are included:
- Configuring the default web path
- Setting application preferences and options
- Configuring BMC Atrium Service Context for BMC Service Request Management
- Configuring the Notification Engine
- Configuring email-based approvals
- Configuring the Request ID link in Approval Central
- Showing or hiding Crystal Reports
- Enabling localization
- Configuring Submitter mode
- Changing the database schema sort order
- Configuring the URL used with the mid tier
- Changing the time zone
- Creating user preference records
- Setting up JBoss to work with BMC Service Request Management
- Hiding or displaying the Task and Categorization tab on the Work Order form
- Creating Windows shortcuts to a console or home page
- Setting the tenancy mode
- Using the mid tier prefetch utility
- Integrating BMC Remedy Identity Request Management
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