To view the latest information for BMC Helix services and policies, see BMC Helix Subscriber Information.

The current version of the BMC Remedy OnDemand solution supports the languages shown in the following table.

The table uses the following legend:

  • P — The product is localized.
  • E — End-user documentation is localized.
  • A — Documentation for administrators is localized.
  • N/A — Localization is not available.

Application

English

French

Italian

German

Spanish

Brazilian Portuguese

Simplified Chinese

Japanese

Korean

BMC Service Desk

PEA

PE

PE

PE

PE

PE

PE

PE

PE

BMC Change Management/Release Management

PEA

PE

PE

PE

PE

PE

P

PE

PE

BMC Asset Management

PEA

PE

PE

PE

PE

PE

PE

PE

PE

BMC Service Request Management

PEA

PE

PE

PE

PE

PE

PE

PE

PE

BMC Service Level Management

PEA

PE

PE

PE

PE

PE

PE

PE

PE

BMC Knowledge Management

PEA

PE

PE

PE

PE

PE

PE

PE

PE

BMC Atrium CMDB

PEA

PE

PE

PE

PE

PE

PE

PE

PE

BMC Service Management Process Model

PE

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

BMC Analytics and Dashboards

EA

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

Notes

  • Russian is not supported at this time due to separate installation requirements.
  • A customer can create a custom view for a language that is not supported. Any custom views created will be treated as a customization and must conform to the customization design and best practice guidelines. The language must be supportable in a Unicode database. The customer will need to maintain this view including any changes and testing required to upgrade to a new release.
  • The standard BMC Remedy OnDemand image has the English language pack installed. If another language is required then the customer must submit a request for change (RFC) to have it installed.
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