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This section provides information about local actions and the BMC ProactiveNet supported out-of-the-box local actions.

Local actions are actions that you can execute on the computer you are working on. In earlier BMC ProactiveNet versions, you had to run a command or script to diagnose or solve an issue. Now, these commands are available on the UI in the form of local actions. To access local actions select Local Actions from the Tools menu. Local actions are based on user groups.

Out-of-the-box local actions for non-alarm and non-abnormality events

BMC ProactiveNet supports the following out-of-the-box local actions for non-alarm and non-abnormality events:

  • Ping Event Origin 
  • Traceroute to Event Origin 
  • Telnet to Event Origin 
  • SSH to Event Origin 
  • VNC to Event Origin 
  • RDC to Event Origin 
  • Show Local Action Environment

Out-of-the-box local actions for alarm and abnormality events

BMC ProactiveNet supports the same out-of-the-box local actions for non-alarm and non-abnormality events as well as alarm and abnormality events. The only difference is that the slot used to execute local actions for non-alarm and non-abnormality events is mc_origin whereas for alarm and abnormality events, the slot is mc_host.
For information about adding or modifying local actions, see Adding or modifying local actions .

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