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This topic provides instructions for upgrading to BMC ProactiveNet Server 9.6.00 and BMC ProactiveNet Integration Service on Microsoft Windows and Linux in high availability (HA) mode. Upgrading in HA mode requires a two-part upgrade: one on the primary node and the other on the secondary node, which serves as the secondary node in the event of a failover. If you have customized KB definitions to migrate to the new 9.6.00 standard KB, do it on the primary node only.

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