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To set the priority for an event
- From the event list, select an event.
- Click the wrench icon in the Tools Menu column.
- Click Operations> Set Priority.
- In the Set Priority dialog box, select the priority level for the event.
- (Optional) Add notes.
If a user has initiated a status change operation on an event and the status of that event is changed due to an event rule or policy before the execution of the status change operation from the Operations Console, the operation initiated by the user is not executed.