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As a part of the daily jobs, BMC ProactiveNet creates a daily report that lists the adapter instances that are marked for deletion and sends that report to the email address of the BMC ProactiveNet administrator. By default, the report is generated at 3:30 A.M.

The email lists the instances that are marked for deletion, the number of days remaining before those instances are deleted, and a link to a web page that includes the following details:

  • Source Agent: The BMC ProactiveNet Agent on which the instance is created 
  • Adapter Type: Type of data adapter associated with the instance; for example, PATROL, Portal, System Center Operations Manager (SCOM), and BMC TM ART 
  • Adapter Instance name: Name of adapter instance 
  • Device Name/IP: Name of the device and the IP address of the computer that hosts the adapter instance 
  • Monitor Type: The type of monitor associated with the adapter instance 
  • Monitor Instance Name: The name of the monitor instance associated with the adapter instance 
  • Update/Delete Time: The time that the adapter instance was last updated or deleted 
  • Due Time to get Deleted: The time when the adapter instance is scheduled to be deleted

To generate the report, perform the following steps.

To generate a report for instances marked for deletion

  1. In a text editor, open the pronet.conf file.

    The file is located in the installationDirectory\pw\pronto\conf directory.

    The variable installationDirectory is the location where you have installed the BMC ProactiveNet Server.
  2. In the pronet.conf file, verify that the following property is set as follows:


    api.properties.sendMailForInstancesMFD=true

     

  3. Save and close the pronet.conf file.

To turn off generation of the report for instances marked for deletion

 To turn off generation of the report, perform the following steps:

  1. In a text editor, open the pronet.conf file.

    The file is located in the installationDirectory\pw\pronto\conf directory.
  2. In the pronet.conf file, set the following property value:

    api.properties.sendMailForInstancesMFD=false

     

  3. Save and close the pronet.conf file.

For information about changing email settings in MFD reports, see Configuring e-mail settings to receive alerts.

2 Comments

  1.  

  2.  

    In order to disable the Mark for deletion report.  The following line has to be added to ./pw/custom/conf/pronet.conf: 
     

    pronet.agentcontroller.mfd.report.generate.enabled=false

     

    With a blank line before and after the line.