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BMC ProactiveNet provides default roles and permission. To view the default roles assigned to a user group, in the Administration Console, select and right-click the user group name. Select Edit User Group. The default roles appear in the Selected Roles list.

Note

The pre-defined roles can be changed according to deployment requirements.

The following default roles are provided: 

  • Blackout Administrator
  • Cloud Administrator
  • Data Collection Administrator
  • Data Collection Operator
  • Deployment Administrator
  • Event Administrator
  • Event Operator
  • Event Supervisor
  • Monitoring Administrator
  • Read Only
  • Service Administrator
  • Service Operator
  • Service Supervisor
  • Super Admin
  • Web Services Access

 

The following table lists the category, object, description, and the type of action (view or edit) of the BMC ProactiveNet permissions.

Category

Object

Description

Action

Agent ActionsAgent Actions

Allow execution of Agent Actions

For more information, see Executing agent actions on a monitor.

Edit
EventsEvent EditorManage a panel on the configuration that allows user to select from available cells and build groups of cells and backup cellsEdit
EventsEvent EditorEdit ToolbarEdit
EventsEvent Filter

Create and edit Global Event Filters

For more information, see Using global filters.

Edit
EventsEvent View

Perform Operation on an event - Acknowledge, Unacknowledge

For more information, see Unacknowledging an event

Edit
EventsEvent View

Perform Operation on an event - Take Ownership, Decline Ownership

For more information, see Taking ownership of an event

Edit
EventsEvent View

Perform Operation on an event - Assign

For more information, see Assigning an event to an individual

Edit
EventsEvent View

Perform Operation on an event - Close

For more information, see Closing an event

Edit
EventsEvent ViewPerform Operation on an event - Re-openEdit
EventsEvent ViewAllow Close Operation on an event for event ownerEdit
EventsEvent View

Perform Operation on an event - Set Priority

For more information, see Setting the priority for an event

Edit
EventsEvent View

Send Manual Event

For more information, see Sending manual events

Edit
EventsEvent View

View Event details

For more information, Viewing the event Details Notebook

Edit
EventsEvent ViewCreate and Edit User-defined Event filtersEdit
EventsEvent ViewTo switch to service impact viewView
EventsEventsCreate and edit Global Event List Column SelectorEdit
EventsEventsCreate and edit User Event List Column SelectorEdit
EventsHome UICanvas Views EditingEdit
EventsHome UIEdit global default for tile viewEdit
EventsHome UI

Navigation Tree - Mine Folder - Create and Edit - Event and Component Folders

For more information, Event and component folders

Edit
EventsHome UITile View Title bar Controls (sort, filter, zoom, preferences)Edit
EventsHome UI

Change Notebook Tab Order

You can change the order of the tabs within the Details Notebook by dragging and dropping a tab to the required location within the Details Notebook.

Edit
EventsHome UIGraph View Title bar Controls (preferences)Edit
EventsHome UICanvas View Title bar Controls (zoom, preferences)View
EventsHome UIPredictions Show/Hide Button (Tile, Canvas views)Edit
EventsHome UINavigation Tree - Create and Edit Global Components BranchEdit
EventsHome UINavigation Tree - Create and Edit Global Event FoldersEdit
EventsHome UICreate and edit Global CI FiltersEdit
EventsHome UIEdit Nav tree optionsEdit
EventsHome UIView Console drop down options 
EventsHome UIView Console drop down optionsView
EventsHome UIView Main accordionView
EventsHome UIView Other Cells accordionView
EventsHome UIView Bookmarks accordionView
EventsHome UI

View Event Collectors

For more information, see Event collectors

View
EventsHome UIView All GroupsView
EventsHome UIView All DevicesView
EventsHome UIView All ServicesView
EventsHome UIView All AbnormalitiesView
EventsHome UIView All MonitorsView
EventsHome UIDo not Apply Access Control on Event CollectorView
GraphsCustom GraphAllow graph generationView
MiscellaneousFormula CreationTo access the alias formula creation dialog boxEdit
MiscellaneousScheduleConfigure and Schedule Time FramesEdit
Product AdministrationAdmin

Access to Administration Console

For more information, see BMC ProactiveNet Administration Console

Edit
Product AdministrationAdminTo access the infrastructure management sub-tabEdit
Product AdministrationAdminTo access the Admin cellEdit
Product AdministrationAdminCreate and edit Remote ActionsEdit
Product AdministrationAgentManage AgentEdit
Product AdministrationDevice/MonitorManage Device/MonitorEdit
Product AdministrationDevice/MonitorEdit Device/MonitorEdit Only
Product AdministrationGroupManage GroupEdit
Product AdministrationGroupEdit GroupEdit Only
Product AdministrationUserManage Non-Admin UserEdit
ReportsExternal ReportsAllow manage External Reports attribute set used in transferring data to external reporting DBEdit
ReportsReportsAllow View ReportsView
ReportsReportsAllow Manage ReportsEdit
ServicesService ViewTo view and edit Service ModelEdit
ServicesService ViewTo edit service component detailsEdit
ServicesService ViewTo edit service component internalsEdit
ServicesService ViewTo view events related to componentView
ServicesService ViewTo search service model componentsView
ServicesService ViewCreate and edit service model componentsEdit
ServicesService ViewDelete service model componentsEdit
ServicesService ViewCreate and edit Relationships between Service Model ComponenetsEdit
ServicesService ViewAdd a sub groupEdit
ServicesService ViewAllow the user to add navigation linksEdit
ServicesService ViewTo view events for a componentView
ServicesService ViewAllow to edit component in Service tabEdit
ServicesService ViewAllow to edit Manual Status for ComponentEdit
ServicesService ViewAllow to edit Maintenance Mode for ComponentEdit
SLOSLO Baseline Management

Allow SLO management console

To know more information about SLO management console, see The SLO Management Console.

View
SLOSLO

Allow SLO management

To know more information about SLO management, see Managing SLOs.

Edit
ThresholdsBaseline

Allow Baseline Management

For more information, Managing baselines

Edit
ThresholdsGlobal Thresholds

Allow Setting of Global Thresholds

For more information, see Managing global thresholds

Edit
ThresholdsInstance ThresholdsAllow Setting of Instance ThresholdsEdit
UI AdministrationAgent Status

Allow Agent Status

For more information, see Verifying the status of an agent

View
UI AdministrationChange TrackingAllow Change TrackingEdit
UI AdministrationEvent Rule

Allow Event Rule Management

For more information, see Managing event rules

Edit
UI AdministrationEventsAllow Event ReductionEdit
UI AdministrationPerformance ManagementAllow Performance ManagementEdit
UI AdministrationUIAllow Operation Console PreferencesEdit
UI AdministrationUI

Allow Operations Console

For more information, see BMC ProactiveNet Operations Console

View
UI AdministrationViewAllow viewing of viewsView
UI AdministrationView

Allow View Management

For more information, see Managing views.

Edit
Unified AdministratorAccess to Central Monitoring Administration

Allow login to Central Monitoring Administration UI

For more information, see Granting user access to Central Monitoring Administration.

Edit
Unified AdministratorCentral Monitoring Administration WS APIs

Allow Central Monitoring Administration related web service APIs

For more information, Web services authorization.

Edit
Unified AdministratorCMA Blackout Policies

Allow CMA Blackout Policies Management

For more information, see Creating a blackout policy.

Edit
Unified AdministratorCMA IS Administration

Allow CMA Integration Service Administration

For more information, Adding or editing a BMC ProactiveNet Integration Service through Central Monitoring Administration.

Edit
Unified AdministratorCMA Monitoring PoliciesAllow CMA Monitoring Policies ManagementEdit
Unified AdministratorCMA Staging Policies

Allow CMA Staging Policies Management

For more information, see Creating a staging policy.

Edit
Unified AdministratorCMA Manage Repository

Allow to Manage Repository

For more information, see Managing the repository in Central Monitoring Administration.

Edit
Unified AdministratorPATROL Agent Operations

Allow PATROL Agent Operations

For more information, see BMC PATROL Agent for BMC ProactiveNet.

Edit
Unified AdministratorTrusted connection to PATROL AgentAllow trusted connections to PATROL AgentsEdit
Web Services
Streaming APIsAllow to execute Streaming related web service APIsEdit
Web ServicesEvent WS APIsAllow the events related web service APIsEdit
Web ServicesPatrol KM WS APIsAllow PATROL KM repository related web service APIsEdit
Web ServicesPerformance APIs

Allow to retrieve Performance Data

For more information, see Retrieving data from BMC ProactiveNet.

View
Web ServicesProvisioning WS APIs

Allow provisioning related web service APIs

For more information, see Web services authorization.

Edit
Web ServicesWeb Services APIsAllow miscellaneous web service requestsEdit

Note

 All the permissions under the Unified Administrator category apply only to the Central Monitoring Administration server and not to the Child Server.

The following table lists the default permissions for the following roles:

  • Super Admin
  • Blackout Administrator
  • Cloud Administrator
  • Data Collection Administrator
  • Deployment Administrator
  • Event Administrator
  • Monitoring Administrator
  • Service Administrator

Object

Description

Super Admin

Blackout Admin

Cloud Admin

Data Collection Admin

Deployment Admin

Event AdminMonitoring AdminService Admin
BaselineAllow Baseline ManagementYNNYNNNN
UIAllow Operation Console PreferencesYNNYNNNN
Home UICanvas Views EditingYNNYNYNY
Home UIEdit global default for tile viewYNNYNYNN
Home UINavigation Tree - Mine Folder - Create and Edit - Event and Component FoldersYNNYNYNY
Home UITile View Title bar Controls (sort, filter, zoom, preferences)YNNYNYNY
Home UIGraph View Title bar Controls (preferences)YNNYNYNY
Home UICanvas View Title bar Controls (zoom, preferences)YYYYYYYY
Home UIPredictions Show/Hide Button (Tile, Canvas views)YNNYNYNY
Home UINavigation Tree - Create and Edit Global Components BranchYNNYNYNY
Home UINavigation Tree - Create and Edit Global Event FoldersYNNYNYNY
Home UICreate and edit Global CI FiltersYNNYNYNY
Home UIEdit Nav tree optionsYNNYNYNY
Home UIView Console drop down optionsYYYYYYYY
Home UIView Main accordionYYYYYYYY
Home UIView Other Cells accordionYYYYYYYY
Home UIView Bookmarks accordionYYYYYYYY
ViewAllow viewing of viewsYYYYYYYY
Home UIView Event CollectorsYYYYYYYY
Home UIView All GroupsYYYYYYYY
Home UIView All DevicesYYYYYYYY
Home UIView All ServicesYYYYYYYY
Home UIView All AbnormalitiesYYYYYYYY
Home UIView All MonitorsYYYYYYYY
Event FilterCreate and edit Global Event FiltersYNNYNYNY
EventsCreate and edit Global Event List Column SelectorYNNYNYNY
EventsCreate and edit User Event List Column SelectorYNNYNYNY
Event EditorManage a panel on the configuration that allows user to select from available cells and build groups of cells and backup cellsYNNYNYNY
Event EditorEdit ToolbarYYYYYYYY
Global ThresholdsAllow Setting of Global ThresholdsYNNYNNNN
Instance ThresholdsAllow Setting of Instance ThresholdsYNNYNNNN
Agent StatusAllow Agent StatusYYYYYYYY
Change TrackingAllow Change TrackingYNNYNNNY
Performance ManagementAllow Performance ManagementYNNYNYNN
Event RuleAllow Event Rule ManagementYNNYNNNN
EventsAllow Event ReductionYNNYNNNN
SLOAllow SLO management consoleYYYYYYYY
SLOAllow SLO managementYNNYNNNY
ReportsAllow View ReportsYYYYYYYY
ReportsAllow Manage ReportsYNNYNNNN
AgentManage AgentYNNNNNNN
Device/MonitorManage Device/MonitorYNNNNNNY
Device/MonitorEdit Device/MonitorYNNNNNNY
GroupManage GroupYNNNNNNN
GroupEdit GroupYNNNNNNN
UserManage Non-Admin UserYNNNNNNN
AdminAccess to Administration ConsoleYNNYNYNY
Formula CreationTo access the alias formula creation dialog boxYNNNNNNY
ScheduleConfigure and Schedule Time FramesYNNNNYNY
Custom GraphAllow graph generationYYYYYYYY
ViewAllow View ManagementYNNYNNNY
UIAllow Operations ConsoleYYYYYYYY
Event ViewPerform Operation on an event - Acknowledge, UnacknowledgeYNNYNYNY
Event ViewPerform Operation on an event - Take Ownership, Decline OwnershipYNNYNYNY
Event ViewPerform Operation on an event - AssignYNNYNYNY
Event ViewPerform Operation on an event - CloseYNNYNYNY
Event ViewPerform Operation on an event - Re-openYNNYNYNY
Event ViewAllow Close Operation on an event for event ownerYNNYNYNY
Event ViewPerform Operation on an event - Set PriorityYNNYNYNY
Event ViewSend Manual EventYNNNNYNY
AdminTo access the infrastructure management sub-tabYNNNNYNY
AdminTo access the Admin cellYNNYNYNY
AdminCreate and edit Remote ActionsYNNNNYNY
Event ViewView Event detailsYNNYNYNY
Event ViewCreate and Edit User-defined Event filtersYNNYNYNY
Event ViewTo switch to service impact viewYNNYNYNY
Service ViewTo view and edit Service ModelYNNNNNNY
Service ViewTo edit service component detailsYNNNNNNY
Service ViewTo edit service component internalsYNNNNNNY
Service ViewTo view events related to componentYNNNNNNY
Service ViewTo search service model componentsYYYYYYYY
Service ViewCreate and edit service model componentsYNNNNNNY
Service ViewDelete service model componentsYNNNNNNY
Service ViewCreate and edit Relationships between Service Model ComponenetsYNNNNNNY
Service ViewAdd a sub groupYNNNNNNY
Service ViewAllow the user to add navigation linksYNNNNNNY
Service ViewTo view events for a componentYNNNNNNY
Service ViewAllow to edit component in Service tabYNNNNNNY
Service ViewAllow to edit Manual Status for ComponentYNNNNNNY
Service ViewAllow to edit Maintenance Mode for ComponentYNNNNNNY
Performance APIsAllow to retrieve Performance DataYNYYNNNY
Event WS APIsAllow the events related web service APIsYNNNNYNN
Web Services APIsAllow miscellaneous web service requestsYNYYNYNY
Provisioning WS APIsAllow provisioning related web service APIsYNYNNNNN
Patrol KM WS APIsAllow PATROL KM repository related web service APIsYNYNNNNN
Central Monitoring Administration WS APIsAllow Central Monitoring Administration related web service APIsYNNNNNNN
Home UIDo not Apply Access Control on Event CollectorYNNNNNNN
Access to Central Monitoring AdministrationAllow login to Central Monitoring Administration UIYYNNYNYN
External ReportsAllow manage External Reports attribute set used in transferring data to external reporting DBYNYNNNNN
CMA Monitoring PoliciesAllow CMA Monitoring Policies ManagementYNNNNNYN
CMA IS Administration

Allow CMA Integration Service Administration

YNNNYNYN
PATROL Agent Operations

Allow PATROL Agent Operations

YYNNYNYN
Trusted connection to PATROL AgentAllow trusted connections to PATROL AgentsYNNNNNNN
CMA Blackout Policies

Allow CMA Blackout Policies Management

YYNNNNNN
CMA Staging Policies

Allow CMA Staging Policies Management

YNNNYNNN


The following table lists the default permissions for the following roles:

  • Data Collection Operator
  • Event Operator
  • Event Supervisor
  • Read Only
  • Service Operator
  • Service Supervisor
  • Web Services Access

 

Object

Description

Data Collection OperatorEvent OperatorEvent SupervisorRead Only
Service Operator
Service SupervisorWeb Services Access
BaselineAllow Baseline ManagementYNNNNYN
UIAllow Operation Console PreferencesYNNNNNN
Home UICanvas Views EditingNNYNNYN
Home UIEdit global default for tile viewNNNNNNN
Home UINavigation Tree - Mine Folder - Create and Edit - Event and Component FoldersYYYYYYN
Home UITile View Title bar Controls (sort, filter, zoom, preferences)YYYYYYN
Home UIGraph View Title bar Controls (preferences)YYYYYYN
Home UICanvas View Title bar Controls (zoom, preferences)YYYYYYY
Home UIPredictions Show/Hide Button (Tile, Canvas views)YYYYYYN
Home UINavigation Tree - Create and Edit Global Components BranchNNYNNYN
Home UINavigation Tree - Create and Edit Global Event FoldersNNYNNYN
Home UICreate and edit Global CI FiltersNNYNNYN
Home UIEdit Nav tree optionsYYYYYYN
Home UIView Console drop down optionsYYYYYYY
Home UIView Main accordionYYYYYYY
Home UIView Other Cells accordionYYYYYYY
Home UIView Bookmarks accordionYYYYYYY
ViewAllow viewing of viewsYYYYYYY
Home UIView Event CollectorsYYYYYYY
Home UIView All GroupsYYYYYYY
Home UIView All DevicesYYYYYYY
Home UIView All ServicesYYYYYYY
Home UIView All AbnormalitiesYYYYYYY
Home UIView All MonitorsYYYYYYY
Event FilterCreate and edit Global Event FiltersNNYNNYN
EventsCreate and edit Global Event List Column SelectorNNYNNYN
EventsCreate and edit User Event List Column SelectorYYYNYYN
Event EditorManage a panel on the configuration that allows user to select from available cells and build groups of cells and backup cellsYYYYYYN
Event EditorEdit ToolbarYYYYYYY
Global ThresholdsAllow Setting of Global ThresholdsYNNNNYN
Instance ThresholdsAllow Setting of Instance ThresholdsYNNNNYN
Agent StatusAllow Agent StatusYYYYNYY
Change TrackingAllow Change TrackingYNNNNYN
Performance ManagementAllow Performance ManagementYYYYNNN
Event RuleAllow Event Rule ManagementYNNNNNN
EventsAllow Event ReductionYNNNNNN
SLOAllow SLO management consoleNNYNNYY
SLOAllow SLO managementNNNNNNY
ReportsAllow View ReportsYYYYNYY
ReportsAllow Manage ReportsYNNNNNN
AgentManage AgentNNNNNNN
Device/MonitorManage Device/MonitorNNNNNNN
Device/MonitorEdit Device/MonitorNNNNNNN
GroupManage GroupNNNNNNN
GroupEdit GroupNNNNNNN
UserManage Non-Admin UserNNNNNNN
AdminAccess to Administration ConsoleNNYNNYN
Formula CreationTo access the alias formula creation dialog boxNNNNNNN
ScheduleConfigure and Schedule Time FramesNNNNNNN
Custom GraphAllow graph generationYYYYYYY
ViewAllow View ManagementNNNNNNN
UIAllow Operations ConsoleYYYYYYY
Event ViewPerform Operation on an event - Acknowledge, UnacknowledgeNYYNYYN
Event ViewPerform Operation on an event - Take Ownership, Decline OwnershipNYYNYYN
Event ViewPerform Operation on an event - AssignNNYNYYN
Event ViewPerform Operation on an event - CloseNNYNNYN
Event ViewPerform Operation on an event - Re-openNNYNNYN
Event ViewAllow Close Operation on an event for event ownerYYYNYYN
Event ViewPerform Operation on an event - Set PriorityNNYNYYN
Event ViewSend Manual EventNYYNNNN
AdminTo access the infrastructure management sub-tabNNNNNNN
AdminTo access the Admin cellNNYNNNN
AdminCreate and edit Remote ActionsNNNNNNN
Event ViewView Event detailsYYYNYYN
Event ViewCreate and Edit User-defined Event filtersYYYNYYN
Event ViewTo switch to service impact viewYYYNNYN
Service ViewTo view and edit Service ModelNNNYYYN
Service ViewTo edit service component detailsNNNNNYN
Service ViewTo edit service component internalsNNNNNNN
Service ViewTo view events related to componentNNNYYYN
Service ViewTo search service model componentsYYYYYYY
Service ViewCreate and edit service model componentsNNNNNNN
Service ViewDelete service model componentsNNNNNNN
Service ViewCreate and edit Relationships between Service Model ComponenetsNNNNNNN
Service ViewAdd a sub groupNNNNNNN
Service ViewAllow the user to add navigation linksNNNNNYN
Service ViewTo view events for a componentNNNYYYN
Service ViewAllow to edit component in Service tabNNNNNNN
Service ViewAllow to edit Manual Status for ComponentNNNNYYN
Service ViewAllow to edit Maintenance Mode for ComponentNNNNYYN
Performance APIsAllow to retrieve Performance DataNNNNNNY
Event WS APIsAllow the events related web service APIsNNNNNNY
Web Services APIsAllow miscellaneous web service requestsNNNNNNY
Provisioning WS APIsAllow provisioning related web service APIsNNNNNNY
Patrol KM WS APIsAllow PATROL KM repository related web service APIsNNNNNNY
Central Monitoring Administration WS APIsAllow Central Monitoring Administration related web service APIsNNNNNNY
Home UIDo not Apply Access Control on Event CollectorNNNNNNN
Access to Central Monitoring AdministrationAllow login to Central Monitoring Administration UINNNNNNN
External ReportsAllow manage External Reports attribute set used in transferring data to external reporting DBNNNNNNN
CMA Monitoring PoliciesAllow CMA Monitoring Policies ManagementNNNNNNN
CMA IS AdministrationAllow CMA Integration Service AdministrationNNNNNNN
PATROL Agent OperationsAllow PATROL Agent OperationsNNNNNNN
Trusted connection to PATROL AgentAllow trusted connections to PATROL AgentsNNNNNNN
CMA Blackout PoliciesAllow CMA Blackout Policies ManagementNNNNNNN
CMA Staging PoliciesAllow CMA Staging Policies ManagementNNNNNNN
Agent ActionsAllow execution of Agent ActionsNNNNNNN

 

 

 

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