Using the BMC ProactiveNet Central Monitoring Administration console, the administrators can define and manage policies to black out a BMC PATROL Agent from performing certain actions such as blacking out data, events, or recovery actions. You can schedule a blackout policy based on a predefined time frame. You can also define a blackout policy that is always active for specific BMC PATROL Agents.

 To create or edit a blackout policy

  1. In the navigation pane of the Central Monitoring Administration console, click the Policies drawer.
  2. Expand Blackout, and select one of the following policy views:
    • All
    • Global
    • Tenant
  3. Click Add, or select an existing policy and click Edit.

  4. Provide the following details:

    Field

    Instructions
    NameName for the policy. The policy names must be unique. In an environment with tenants, the policy names must be unique for a single tenant. It is a mandatory field.
    Description(Optional) A brief description about the policy
    Enable policyIndicates whether the policy is enabled or disabled. By default, the policy is enabled. If you disable a policy when you create it, the policy configurations are not applied to the BMC PATROL Agents and the child servers. If you disable any existing policy, the policy configurations are removed from the BMC PATROL Agents and the child servers, where the policy was applied.
    Tenant
    (For environments with tenants) Name of the tenant who owns the policy. The other supported values are as follows:
    • Global—Indicates that the policy is applicable to all the BMC PATROL Agents that match policy conditions. The default value is Global.
    • No Associated Tenant—Indicates that the policy is applicable only to the BMC PATROL Agents that are not associated with any tenant and match policy conditions
    See Policies and tenants.
    PrecedencePriority of the policy. Based on the precedence number you configure, the configuration is applied on the BMC PATROL Agents and BMC ProactiveNet Child Servers.

    The precedence number ranges from 0 to 999. The configuration from a policy with a higher precedence overrides the configuration from a policy with a lower precedence.

    The default value is 999. A lower number indicates a higher precedence. It is a mandatory field.
    Timeframe(s)Select an existing time frame, or click New to create a new time frame. For information about creating a time frame, see Defining a time frame for the blackout policies.
  5. Click Next.

  6. Configure the condition to select the BMC PATROL Agents on which you want to apply the policy. For information about configuring the condition, see Selecting an agent.
  7. On the next page, specify the blackout information. The information that you can configure are listed in following table:

    FieldDescription
    Data (TYPE_COLLECTION)Selecting this option stops the BMC PATROL Agents from collecting data
    Events (TYPE_EVENT)Selecting this option stops the BMC PATROL Agents from generating events
    Recovery Actions (TYPE_RECOVERY)Selecting this option stops the BMC PATROL Agents from running recovery actions
    Do Not Send (TYPE_INSTANCE_BO_EVENT)Selecting this option stops the BMC PATROL Agents from sending blackout start and stop events for the blacked out monitor instances. When you black out an agent, all the monitor instances are automatically blacked out, and this option allows you to stop the agent from sending start and stop events for each monitor instance.
    Scope Of BlackoutSelect one of the following options:
    • Complete Agent(s)—Indicates that the blackout is applicable to all the monitor instances on the BMC PATROL Agent
    • Monitor Types and Instances—Indicates that the blackout is applicable to the specific monitor instances of the specific monitor types on the BMC PATROL Agent. If you select this option, you must specify the monitor types and instances. To specify the monitor types and instances, perform the following tasks:
      1. Click Add.
      2. In the Add Monitor Types and Instances dialog box, select a solution, its version, and a monitor type.
      3. In the Scope list, select one of the following options:
        • Type—Indicates that the blackout policy applies to all the monitor instances of the monitor type
        • Instances— Indicates that the blackout policy applies to the specific instances of the monitor type
      4. If you have selected Instance as the scope, in the Instance SID box, type the instance SID of the monitor type.

        You can also use regular expressions to search for multiple matching instances. If you use regular expressions to search for the matching instances, ensure that you have selected Is a Regular Expression. For a list of regular expressions that the BMC PATROL Agent supports, see Configuring BMC PATROL Agent thresholds.

      5. To add more monitor instances or monitor types, repeat step b through step d.
      6. Click Close.
      7. If you want to edit any of the monitor types or instances, in the Configured Monitor Types and Instances table, select any instance SID, and click Edit .
        In the Edit Monitor Types and Instances dialog box, you can edit the values, and click Update
  8. Click Finish.

After you save or update a blackout policy, the configuration is pushed to the selected BMC PATROL Agents.

Notes

  • If you remove a threshold configuration policy during a blackout period, events generated by the BMC PATROL Agent do not get closed and are continued to displayed in the Operations Console.

  • If you are applying a blackout policy on a BMC PATROL Agent, the time specified in the time frame is applied as is. It is not converted to the time zone of the PATROL Agent. You must create the time frame as per the time zone of the computer in which the PATROL Agent is installed.

Related topic

Configuring BMC PATROL Agent thresholds

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